Shockingly poor UI The menu is almost impossible to access now. Tap the menu icon and the menu briefly scrolls open to then close again before you can even read it. The menu itself, when you have the fortune to be able to access it, is poorly laid out. Not obvious where you are or how to get where you want to be. Can't just exit the app by repeatedly tapping back. Old school banks undervaluing good software development. Software is your business nowadays guys. You can't fight it. Get with the plan before someone else makes you irrelevant.
Buggy and outdated You can't logout or do anything other than check your balance on a Galaxy S7 thanks to not being able to get to menu as instantly disappears. It hasn't changed in years and a company this size should hang their heads in shame.
Great new UPDATED app !!! Bit tricky figuring out how to login for the first time....but once you figure that out......this app is far better than the previous version. Message to HSBC.....keep development going and keep up the good work.
Dissapointing Name of app once installed is just 'Business' so does not appear in my list of apps next to the app for my personal account. Needs to show transactions going further back than 'recent', whatever that is.
Really hard work to login Guys why are there two separate apps for personal and business? Madness. Barclay's mobile app is much easier to use, it only needs a five digit pin to login (unlike yours, username, password AND random parts of a security code) and links business and personal accounts. You can set up a new payee on it as well. Go have a look then come back and rewrite yours! EDIT And it logs you out of the browser if you login on the mobile app. Why???????? I might just move my business account to Barclay's at this rate.
Just as hopeless as it was 3 years ago It works like a web browser in an app, and it is awful to use. It is actually a better experience to use the website in desktop mode in a web browser on a smartphone than it is to use this app. Needs a thorough UX review - it's just terrible, not unlike hsbc internet banking. Now the app has ads too (who came up with that idea?). FFS.
• Log on without your security device
• New look and feel
• Make payments to existing beneficiaries only
• ATM/Branch locator
View your balance, pay your bills, recharge and downloaded from your phone
BOCHK Mobile Banking service provides general banking and securities services.