Could do so much more! Great news that you dont have to log on with silly security device. Bad news, you are nery limited as to what you can do with this app. You cannot look at statements or use any other functions of the system. Limited to viewing recent transaction znd payments. Still way behind other banks. Could have done so much better...shame! Hsbc need to get up to speed with their tech. When Toys R Us have better tech it says it al.
This app is so annoying! I have to log in few times before it accepts my password (I am typing it correctly). If I want to go to menu it is even worse it keeps coming back to where I was before. You cannot view any transaction history except for recent. But there is nothing else you can use on mobile so we have to stick to it.
The app as of 7th September is still poor. Why do i need to create a NEW 'access code' through the website so I can log in and STILL have to provide my full password every time? App looks poor and is slow too. HSBC: please stop making users jump through your hoops. Get some users in, find out what they want and then jump through THEIR hoops.
Recent update craziness After a recent update, clicking the side menu makes it appear and disappear. The only way of getting to it is to press the back button after it has "bounced" open and closed. Edit: 10 months later and still doing it. Way more 1* reviews than any other rating. An embarrassment.
So poor This app is a joke. Come on HSBC, you can do better. Other banks have really useful apps and easy to use. At least there is a way now of logging in without that silly device, but the app still needs A LOT of improvement.
Why am I not surprised? HSBC if you read these, which im sure you don't, your online 'services' apps, functionality and usability are unbelievably embarrassing for such a huge money grabbing organisation. I'm not going to just complain. It's the very reason I'm moving my personal and business banking elsewhere.
• Log on without your security device
• New look and feel
• Make payments to existing beneficiaries only
• ATM/Branch locator
A brand new app with speed and reliability at the heart of its design
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