So poor This app is a joke. Come on HSBC, you can do better. Other banks have really useful apps and easy to use. At least there is a way now of logging in without that silly device, but the app still needs A LOT of improvement.
The worst banking app I have ever seen. Have you guys actually ever used the app? I only see the last 2 transactions (i.e. recent) nothing before that. I can't do anything useful with the app. In fact your website version is no better. I would suggest you try any of the other banking apps. All of them would show you a better way.
Very limited recent account history This is supposed to be an app to be used for business but you can only see the last few days of transactions. Useless! We need to be able to see at least the last 4-5 week's worth.
This is terrible Very basic app I would've expected if we were still on Android 2.x. This doesn't have any of the same features as what I thought it would have such as the ability to look at all transactions, replacement of the stupid physical key etc. It needs so much work that the dev lead should just pack up and leave to let someone more savvy take their place. A total joke from a bank this big.
Shockingly poor UI The menu is almost impossible to access now. Tap the menu icon and the menu briefly scrolls open to then close again before you can even read it. The menu itself, when you have the fortune to be able to access it, is poorly laid out. Not obvious where you are or how to get where you want to be. Can't just exit the app by repeatedly tapping back. Old school banks undervaluing good software development. Software is your business nowadays guys. You can't fight it. Get with the plan before someone else makes you irrelevant.
Does not work, plain and simple. I've gone to the trouble of resetting my security details on the web, but the mobile app won't work. It's forever "buffering" after entering the username. I'm sure it's bad, terrible, obsolete coding and unwillingness to test it in the real world on real devices. Absolutely useless piece of garbage. Bah... Uninstalling. Oh, don't bother yourself, go on the full fat website with your browser.
• Log on without your security device
• New look and feel
• Make payments to existing beneficiaries only
• ATM/Branch locator
View your balance, pay your bills, recharge and downloaded from your phone
BOCHK Mobile Banking service provides general banking and securities services.