One of the biggest banks, one of the worst apps. At least have one app for business and personal. UI and UX are non existent just like their website. User flows are pathetic. Having to click through so many screens to do simple things. Just look at other apps. Even the next worst app from any bank is way ahead of this. No statement, no touch ID no play store update, very poor use of screen space, mostly a photo of a cafe. Only 30 days of transactions with no transaction details, no direct debits view, no card management, list goes on.
This needs to be updated please to be less clunky (don't ask me to choose between live and long-closed accounts every time I log in) and please enable fingerprint authentication! Android phones account for a large market share and to have to use an equally clunky separate device just seems plain backward. I might as well wait and sign in on a desktop which at least is a little better designed.
Getting better although still behind the curve when compared to other online baking apps. Would be nice to have fingerprint authentication and the ability to use this in landscape orientation on a tablet. Not 100% relable either but does work most of the time now.
Terrible app. Laughably clunky effort from one of the world's wealthiest banks. Obviously not spending much money on app development....doesn't support fingerprint login or even PIN number. No, you have use the idiotic grey number generator to login into the app!! Absolutely pointless.... Makes the Cooperative Bank app look modern and snappy, and that's saying something.
From reliable and basic, the new version (Nov 2017) is now unreliable and basic. By displaying only a spinning wheel on more than half of login attempts, it becomes impossible to use. By not timing out and cancelling previous sessions it looks like you're still logged in when you're not, meaning a laborious restart.
Every time I open this app it performs an update. Every time it performs an update it wipes my details. Every time it wipes my details I enter them again then it says that I have entered them incorrectly and locks me out. I have only managed to successfully use it twice. It's an absolute joke.
Bug Fixes and Minor Enhancements
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