HSBC Life SG

HSBC LIFE (SINGAPORE) PTE. LTD.

About this app

Welcome to the brand new HSBC Life SG mobile app!
HSBC Life customers can easily access and manage their policies, anytime and anywhere.

Latest Improvements on HSBC Life: Faster, Simpler, Intuitive Navigation
1. Quick view of active policies
2. Submit a request for fund switch and/or premium re-direction
3. Get in touch with HSBC Life for all Emergency Contacts
4. Contact your agents conveniently through the app
5. Access your Shield medical card & panel clinics easily.

Ratings and reviews

Very poor user experience and unresponsive app. Policy details and transaction history are not reflected correctly. It depends on when you login, they will show a different outcome. Past transactions seems to be reflected periodically at least 1 month later, and therefore you cannot rely on the history to determine if a payment has been successful.

When trying to find a clinic you have to look through an unsorted list containing every region in every country and the box only shows 4 lines at a time, and doesn't even show which country it belongs too, so you might actually select the wrong country without knowing it. And it doesn't even show all the clinics on the map, you can only find all in the list view.