HSBC Life SG

Name: HSBC Life SG
Availability: InStock
Rating: 3.6598639488220215 (3053 reviews)
Author: HSBC LIFE (SINGAPORE) PTE. LTD.

HSBC LIFE (SINGAPORE) PTE. LTD.

3.7

3.05K reviews

Rated for 3+

100K+

Downloads

Rated for 3+

Unrestricted Internet

Learn more

About this app

Welcome to the brand new HSBC Life SG mobile app!
HSBC Life customers can easily access and manage their policies, anytime and anywhere.

Latest Improvements on HSBC Life: Faster, Simpler, Intuitive Navigation
1. Quick view of active policies
2. Submit a request for fund switch and/or premium re-direction
3. Get in touch with HSBC Life for all Emergency Contacts
4. Contact your agents conveniently through the app
5. Access your Shield medical card & panel clinics easily.

Note: Some customers have reported issues while trying to login. For quicker assistance, check out the FAQ at grp.hsbc/faq or Contact Us via live chat (Mon-Fri, 9am - 5pm) on our website for assistance

Welcome to the brand new HSBC Life SG mobile app!

Updated on

24 Jul 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

No data collected

Learn more about how developers declare collection

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

3.02K reviews

Colleen Ong

26 September 2025

The app is terrible, especially after recent the update. It requires you to login every single time and the app itself it quite laggy, sometimes it even hangs. Considering that this is an insurance app, I would have expected it to be linked to Singpass, but yet it requires manual keying of passwords. The notices are also confusing.. Tells me that my actions are needed, but when I go to the policy, doesn't indicate exactly what actions are needed.

32 people found this review helpful

HSBC LIFE (SINGAPORE) PTE. LTD.

29 September 2025

Hi Colleen Ong, we appreciate you spending time to share your feedback and will review it for future improvements. May we request you to contact us via live chat (Mon to Fri, 9am - 5pm) at www.insurance.hsbc.com.sg? Our colleagues will provide further support to resolve your matter. ^RJ

Wonkeun Chang

3 June 2026

This is the worst mobile app from a financial institution that I ever used. Requiring to type in a password for every login is not only inconvenient, but it is also a secure risk. Not allowing to repeat the last 24 passwords when asked to change the password is pure stupidity. Nobody will be able to come up with/remember more than 24 passwords that satisfy all your requirements. Furthermore, I am sure I am using a password that I never used, but it keeps saying that my new password is unaccptble

3 people found this review helpful

HSBC LIFE (SINGAPORE) PTE. LTD.

15 August 2025

Dear Wonkeun, we are sorry that you're having issues with the app. Can we request that you check out our FAQ at grp.hsbc/faq or contact us via live chat (Mon to Fri, 9am - 5pm) at www.hsbclife.com.sg for further support? Our colleagues will be happy to help. ^YT

Alex Phua

4 September 2025

Very disappointing for an insurance/financial company. Your app does not consolidate all my policies, not that is it user friendly to locate those you have loaded in it. I have tried to log in 3 times, and each time the registered phone number is wrong. The 1 Aug and 28 Aug app updates dod not seem to help anything. App experience is still appalling, and just as confusing and hard to understand just like the policy premium notices.

24 people found this review helpful

HSBC LIFE (SINGAPORE) PTE. LTD.

4 September 2025

Dear Alex Phua, we are sorry that you're having issues with the app. Can we request that you check out our FAQ at grp.hsbc/faq or contact us via live chat (Mon to Fri, 9am - 5pm) at www.hsbclife.com.sg for further support? Our colleagues will be happy to help. ^YT