Backup restore stuck at 0% It actually downloaded just a couple apps, and just my bottom shortcuts. Everything else is stock! I know the backup had MUCH more data saved. After reboot of phone I cannot restore again because app says has already been done. Would be great to try and force restore again! Or work the first time correctly.
NO BACKUP Guys I love HTC I really do but updated my phone to marshmallow i have to take that love away. I can't even restart my phone cause I'm scared everything will be erased so this will be my last android I ever use I'm gonna work for a iPhone or something because this is simply unacceptable. Please HTC help with the backup its not just me that needs it but everyone needs it
Not supported in Android 6. Not happy. Can't back up in marshmallow, it is no longer supported. Not very impressed as google back up only backs up limited data and not all phone and personalisation settings like HTC backup did on previous versions of Android. Had to spend a couple of hours setting up my new HTC 10 again after a start up decription failed causing my new HTC 10 to factory reset wiping everything. Not very happy.
Doesn't work after 6.0 update Lost some setting after update. Tried to restore toast back-up. Will not connect to my account - even though it can see it and shows me it. Effing hopeless. Now I have to back-up all my phone settings to a computer, which makes commuting a very precocious endeavour. This is not what I bought an HTC for.
I just lost over a year's worth of photos, videos, notes, and other important things because I trusted the HTC backup app to be a complete backup. I notice now that it has in the description of the app, on this page, that it does not save photos and the like. But for an app that came pre-installed on my HTC phone I'd expect that it would have a more detailed in app description. It doesn't warn you that photos and videos won't be saved. The apps name insinuates that it will backup the phone, completely. Usually this is what a backup system is for. For the time when you lose your data, or reformat the phone. It's there as a backup so you don't lose all that. Like I just did. And reading through the reviews it seems like I'm not the only one. I would just accept that I made a stupid mistake, and move on. But the information wasn't there. It wasn't in the app, there was no warning. I have had no need to come to the app's play store page before now, the app comes with the phone. The likelihood that I'm going to come her first is just... I'm just irritated. I lost a lot of good memories today because for once I trusted the service that was provided to me, for convenience, instead of just copying it over to my computer safely on my own. The app just need a to be clearer.
Worked first time, but no more... It worked perfectly the first time when I bought my new HTC, transferring all of my stuff from my Samsung Galaxy Core, to my HTC One M9, but after I did a system update, it no longer has anymore options other than "Restore From Backup". WTF HTC?! I accidentally erased some things and now I can't copy them again because your Backup application no longer works with the new Android version! This is getting ridiculous.
- Update the text
- Bug fixes