It lost everything! I downloaded the app, backed up my phone, performed a factory reset and now the app can't find the back up! This was the worst thing ever. I'm a mother of 2 and now all those saved moments are gone! I will never purchase a HTC phone again.
Sucks! After update, app doesn't work. At 39% it just fails.
At last it works At last it works. update didn't work for me, I had to uninstall and reinstall it!
Does not work Run my battery down for nothing
It won't let me sign in I kno my password is correct and it won't work.
504 error every time. I get a 504 error every time I try to update. Whether it's on WiFi or 4g. HTC one M8 running 5.0.2 sense ver 7. EDIT ::: FIXED BY UNINSTALLING AND REINSTALLING
HTC Backup is now available for devices running Sense 7.0 with Android 5.0