Outdated but usable Slow and unresponsive at times, badly misses fingerprint authentication to match its iOS sibling. It does what it sets out to do however.
Woeful That's it, worked once, then an update and it just hangs on logon. Cannot use. EDIT: new version does the same. How an organisation with such wealth can produce this is criminal.
Mobile App Is Behind Other Banks' I use mobile banking apps from two other banks, and HSBC's is by far the worst. Slow updates, slow navigation, painfully uninformative error messages (which are frequent) and painful check deposit experience. I keep an account with HSBC to have options. HSBC is the option of last resort.
Feels kinda slow to update info Transactions that I make over 2 or 3 days ago only show up now. The transactions I make should show up immediately, it should at least show up as pending. It doesn't take this long with other credit cards or chase. The app doesn't have enough capabilities as the website but the website makes me jump through hoops just to sign into my account to check on my balance and transactions. The app hasn't crashed on me and I don't have issues with logging into the app so it gets 4 stars.
Could be way better looking. If i was marking the aesthetics of the app. It wouldn't fly above 2/5. The looks are out dated. But the app does what it is expected to do without problem. So 4/5 cause there is always room for improvement
Finally I've been asking for this app for 3 years it finally arrived. Not the best looking app (hence the 3 stars). But it has the required functionality. Needs fingerprint reader function.
· Bug fixes and minor enhancements
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