Review from Christopher Schabacker
BROKEN Does not work properly since recent update and simplified log in. Useless until fixed.
For a "mobile" app it isn't very mobile. Won't connect of mobile data connection. Like lots of others I'm not very happy but HSBC don't seem to be listening. I rang customer support but they tell me it is because off the lack of security mobile connections offer. Other banks can do it. I think I've made a mistake moving my account! (6 weeks to open) poor service all around.
App worked superbly till March. Now not even opening/crashing instantaneously. Mobile Model is ASUS_Z00AD (Asus Zenfone 2 ZE551ML) and Android Version is 5.0. Will change review as soon as the app starts working again. i uninstalled and reinstalled in an attempt to get it working. i just hope that i don't get locked out.
This is the worst banking app I ever used. Have to go through so many unnecessary procedures just to log into my account. They gave you this calculator like security device so they claim to increase the security of your account. But it's such a pain to use. What year is it ? 1980s ?. So lame this HSBC still lives in primitive age.
If anyone from Admin is viewing this! IT HAS NOW BEEN MANY DAYS AND NOBODY FROM ADMIN HAS DONE ANYTHING ABOUT THIS APP, I AM LEFT WITH NO OTHER CHOICE THAN TO MOVE MY ACCOUNTS TO ANOTHER BANK!!!!! Because I cannot use this app I am unable to get into my account on my tablet or my PC!!!!! It needs sorting out URGENTLY!!!!! Installed it and still cannot get in. Going on holiday tomorrow and have no way of getting into my bank account. Been on holiday and still nothing has been done!!!!
Samsung Galaxy S4 Used to work fine up until recently, March 2017 now won't connect on data connection but connects over broadband. Tried reinstalling, but still no joy. Tells me i'm not connected to the internet. Please correct.
Horrible app. CONSTANT login issues. Always saying I've timed out. Annoying needing to put in 2 passwords and then for it to say I need to restart app. Hate it. Will be closing down my account as banking apps are now the way to go and this one is obsolete. WOULD NOT RECOMMEND HSBC
A brand new app with speed and reliability at the heart of its design
View your balance, pay your bills, recharge and downloaded from your phone
SBFreedoM offers convenient, simple, secure, anytime and anywhere Mobile Banking
BRI Mobile is an application for multiple eBanking services provided by BANK BRI