MyHumana

4.2
9.66K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Great benefits are waiting for you. Select "Install" to begin.

MyHumana provides quick and easy access to your Humana insurance information.

Coverage
- View important information you need about your plan details, including deductibles & balances. Also view information for dependents and other delegated members covered under your plan.

ID Cards
- View, save and fax your Medical, Dental and Pharmacy ID Cards.

Drug Pricing
- Get pricing for your prescriptions at local pharmacies and find cost-saving opportunities through Humana Pharmacy.

Claims
- See your latest claims, their status, summary and detailed information.

Provider Finder
- Find a doctor, pharmacy, dentist, hospital, urgent care center or retail clinic. Search by name, specialty, ZIP code or current location.*

Premium Payment

- HumanaOne and Medicare members; make one-time payments, set up recurring payments, add/edit/delete payment methods, view payment history and invoice details

Profile
- View and edit your profile information (depending on your plan, certain fields may not be editable)

*Requires location sharing enabled on your phone. Continued use of GPS running in the background can dramatically decrease battery life.
Updated on
Apr 25, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Financial info and 3 others
This app may collect these data types
Health and fitness, App activity, and Device or other IDs
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.3
8.99K reviews
James Mcgraw
August 7, 2021
It never loads properly. Takes several minutes just to get past the security, even when using biometrics. Then once you are actually in the app. We'll that is where it all falls apart. Please wait and the spinning circle of death is all you get when you try to get past the home screen. Yes I know that means bad connection. But no other apps I have do this. In short I will use my phone to call them.
439 people found this review helpful
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Darren Martin
November 21, 2021
This app is extremely tiresome and tedious. The cumbersome way, that if I haven't used the app in awhile, and have to remember my password (although, I use a biometric thumbprint) is ridiculous to say the least. The developer needs to quit tinkering with the app. Keep the user interface and overall design easy to use and navigate through.
446 people found this review helpful
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Humana Inc.
December 20, 2021
Thank you for your feedback and sharing your recommendations on other device functionality and features. We will surely pass this along to our product and development teams.
Christopher Owens
January 6, 2022
Absolutely the worst App I have ever had to use. It never recognizes my device, I have to change my password everytime I try to log in. The transition from app to site always requires me to sign in again. How about but building an app that actually works?!?!?! The point of the app is to make it easy to find specialists and check your account and benefits, but it's harder than just using the website, which also never recognizes my device or password.
287 people found this review helpful
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Humana Inc.
January 13, 2022
We appreciate that this hasn't been the most pleasant experience with the 2 step authentication, and have recently made some changes to make this better. For more information, check out this post. https://humanaservice.force.com/humanasupport/s/article/2-Factor-Authentication-MyHumana

What's new

What's new:
Drug pricing experience improvements.
Bell notification enhancements.
Security fixes.
Miscellaneous bug fixes and improvements.