Account has been hacked or somehow my details have been obtained. Had to notify bank and cancel card. Hungryhouse do not check or notify you if orders are placed at different addresses. Also, received no email to say orders had been placed and only found out when I looked further. Idiots left their phone numbers and address on the orders though which I will be passing on. Beware
Wow! Utter garbage. Where do I start. Used for first time today, app is slow, takes ages for basket to update and couldn't find anywhere to put a message to the takeaway to custom the order. Have to give a mobile number for the takeaway to contact you, you can't use a landline, useless for me because there is no network coverage where I live, fingers crossed they find us. Order took 30 mins to send and there is nobody at the other end of "live chat" to help you. 1st and last order.
Track order takes me to html jumble Pls can we have a clearer, easier way to find out if a voucher is still valid. And where do you hide the amended delivery time? I'll stick to Just Eat in future
Massive flaw When you order you are given an estimated delivery. Then immediately it's accepted you get an adjusted one. If this is hours later it's unacceptable and there's no easy way to cancel the order except by live chat where there's dozens waiting in front of you. And you still have nothing to eat!
Not happy Was told by the takeaway that the offers on the app don't reflect their menu. So what's the point off the app. I wished I'd gone to Asda and got what I wanted for a lot cheaper. Unistalling this app.
The star is for the (occasional) discounts, not the app The splash screen is dreadful and stays up for far too long. The notifications are now getting annoying. I don't mind being informed of discounts, but I really don't want to be nagged to use the app. Either let me configure types of notification you send me, or I'll disable them altogether. If I do that, and miss out on the discounts, then it loses all value to me and I'll just uninstall.
We're excited to bring you a new and improved release:
- Tablet support! Now you can enjoy ordering your takeaway on larger devices.
- We've added some extra security improvements.
- We've also fixed some bugs and crashes that were occurring throughout the app.
Have feedback on the latest version? Drop us a note at email@example.com.
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