Terrible customer service. All efforts to make them work on my line proved abortive. I can't make not receive calls and this is the so called lifetime number. J even got a new one still the same issue. Buy this at your own peril
I got a Canadian number and paid for it. But to my dismay I can only make calls within that country. No calls outside that country are allowed. I was given to believe that international calling is possible but its a clear case of misrepresentation. This is totally unfair.
It's confusing . Besides after making payment, I could not make any calls or send SMS, but charged me.. leaving only a very small balance.
I can't make calls anymore for a while now. I have written to support team a few times, but there's been no response neither a solution. I was asked to buy credit and add an address which I did, but ever since couldn't make calls. Now you want me to pay again to extend my number, it's a joke. I demand for a swift response and solution to my request, and I will rate higher. Regards.
I purchased and paid for a SA number. Only Afterwards I be was told that I need to have an SA residency and proof of residency/address to have this number activated (not all numbers from all countries require this). So when I said I didn't have and asked to cancel the number and send arefund I was told to contact Google with the hope they will make the refund. Taking Money from me was very easy, but returning money for service they mislead to give - that's something you'll have to waste your time on chasing Google. Won't use again.
The call are clear, text message work all under a new number. I moved to a new area with a new area code and now people answer my calls.
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