Three

Hutchison 3G UK Ltd

Contains ads

About this app

The app helps you:


- view plan allowances and usage

- add, change or cancel additional products

- access past bills and see a breakdown of costs

- top up your Pay As You Go account

- see offers you won’t find anywhere else

- set up and manage your broadband

- position your hub with the real-time signal strength indicator

- quickly launch Three+ rewards

- discover Three Community

- live chat with Three

- manage payments easily and securely with Google Pay.

Ratings and reviews

If you're getting a pay as you go sim, DO NOT GO WITH THREE. The small annoyances include no stored credentials, data usage numbers don't refresh often as you use it, texts for usage alert come in late, their phone system is automated and almost impossible to get to a human. My MAJOR complaint however is that they have consistently stolen my top up credit, even when not out of data, and now cut my data rates too. Nor have they fixed it when I showed them my credit was taken with data remaining.

Refuses to let you log in unless you immediately allow them, there and then, to harvest your data. With other apps it allows you to at least log in and update later.. no wonder the 3 app is the most lowest rated of ALL the mobile phone apps, EE, 02, Vodafone etc etc. But be warned, even after harvesting all your data, the Useless 3 app will still not allow you to log in!

This app is worse than junk, I tried to upgrade my phone, according to the app credit check was ok and all good, I called 3 customer services as I didn't get a confirmation email and there was no record of my order, so I cancelled the upgrade. Recently tried to purchase a 14 day "go roam Europe" pass, didn't get confirmation so tried again, no confirmation on either the app or via email, ended up being billed for 3 passes. Customer services are brilliant and sorted it all out quickly.