
Sumeung Gai
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I open the app, enter my three phone number, and the "enter" button does not work. Nothing happens, I've tried every format possible, nothing happens. I literally cannot use your app. App also crashed 5 times beforehand because I was attempting to use my keyboards paste function. Given your other recent reviews, looks like you need a stability/functionality update ASAP. I've downloaded both apps. The app I'm reviewing is the one I'm having trouble with (the one with white background)
19 people found this review helpful
Hutchison 3G UK Ltd
November 4, 2020
Oh no! that’s not what we want to hear. Feel free to chat with us in the app or online at http://three.co.uk/my3 and we will try and get to the bottom of the issue -Averil

Matthew
Complete waste of time. You download the app to top up, but then are sent back to a website. When you go to another app and return, your place is lost. Then when you transact, it just hangs forever. What is it about phone companies and technology? You can quickly see that phone companies are not run by technologists! They are run by suits that don't know a thing about tech! And no I won't visit your facebook page or restart the app.
18 people found this review helpful
Hutchison 3G UK Ltd
December 12, 2019
We're sad to hear that, Matthew. We'll make sure your feedback is passed on -Jen

eric babauta
I've been using the 3 app for years now and have recently switched phones. After downloading & launching the app on my new phone, I got stuck on the email verification. Wouldn't take any of my actual email accounts until I made one up and now I'm stuck in a perpetual "verify email" loop with no option to change it or log in. Useless to me now.
14 people found this review helpful
Hutchison 3G UK Ltd
October 15, 2020
Sorry to hear that. We’d suggest, please chat with us online at three.co.uk/my3 -Averil