192K reviews
Content rating
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About this app

From checking your bills and usage to topping-up and checking when it’s upgrade time. With the Three app, it’s easy to manage your account on the go. And you can sign in quickly and securely with Bio-metrics.

You can:
• Check your allowance – keep track of what you’ve used and what’s left.
• View your bills – see up to 12 months’ bills
• Top-up – If you’re on Pay As You Go, you can check your credit balance and top-up quickly and easily.
• Buy Add-ons – Need a bit more data ‘til your allowances refresh? Use the Three app to get an Add-on.
• Change price plan – Always need that little bit more? You can use the Three app to change your price plan without the commitment of extending your contract.
• Upgrade – Find out if you’re eligible and when you can upgrade.
• Live Chat – Need some help? Use the in-app Live Chat feature to talk to us.

If you choose to opt into location sharing, we’ll use your location and our signal strength to improve our network. We’ll do this in the background, even if you’re not using our app.
Updated on
Apr 13, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

192K reviews
Sumeung Gai
November 3, 2020
I open the app, enter my three phone number, and the "enter" button does not work. Nothing happens, I've tried every format possible, nothing happens. I literally cannot use your app. App also crashed 5 times beforehand because I was attempting to use my keyboards paste function. Given your other recent reviews, looks like you need a stability/functionality update ASAP. I've downloaded both apps. The app I'm reviewing is the one I'm having trouble with (the one with white background)
19 people found this review helpful
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Hutchison 3G UK Ltd
November 4, 2020
Oh no! that’s not what we want to hear. Feel free to chat with us in the app or online at and we will try and get to the bottom of the issue -Averil
December 12, 2019
Complete waste of time. You download the app to top up, but then are sent back to a website. When you go to another app and return, your place is lost. Then when you transact, it just hangs forever. What is it about phone companies and technology? You can quickly see that phone companies are not run by technologists! They are run by suits that don't know a thing about tech! And no I won't visit your facebook page or restart the app.
18 people found this review helpful
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Hutchison 3G UK Ltd
December 12, 2019
We're sad to hear that, Matthew. We'll make sure your feedback is passed on -Jen
eric babauta
October 14, 2020
I've been using the 3 app for years now and have recently switched phones. After downloading & launching the app on my new phone, I got stuck on the email verification. Wouldn't take any of my actual email accounts until I made one up and now I'm stuck in a perpetual "verify email" loop with no option to change it or log in. Useless to me now.
14 people found this review helpful
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Hutchison 3G UK Ltd
October 15, 2020
Sorry to hear that. We’d suggest, please chat with us online at -Averil

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