Would of given you a bigger rating, if you would handle the disappointing crashes and non payouts of winnings. Your customer service in game is always automated answers. Very discouraging. I always have to go on Facebook to try and actually speak with a representative. Also, it would be nice if you would just once in awhile look at all the comments on your facebook page. the majority are just as disgruntled as myself. My club is losing member after member, because they are tired of being ripped off and treated as an ignorant peon. Unfortunately, I like playing the game because I like the friends I made. I will be looking for a new one for all of us to transfer to.
Game was fun in the beginning and then it all stopped. Big wins and jackpots don't happen as often. Game constantly crashes or glitches. If you spend money you lose it all very quickly making it pointless. Every update they do makes the payouts less. This game was awesome and now it's garbage. Not worth the time or money. They've become very greedy.
This company is complete BS. They don't reply to emails or resolve complaints. They steal your chips if not playing or refuse to properly credit and will lie to you saying you played it all. They blame your internet connection on their glitch stuck reels. They double charge credit cards. They rig games to have more losses and wins and will lie about an algorithm to be fair play but that's a lie. They have bots in blackjack but will also lie but how does the dealer always beat by one 4/5 times? Its rigged and Huuuge doesn't care. They want money but will abuse ethics and ignore any loyal customers. They will say on here they want to change your mind about BS but they don't do anything but give you runaround with multiple lies and ignore you.
Love,love,love this casino!!! I had an issue with a purchase I'd made. But,huuuge casino made it right plus they compensated me with more coins for my trouble. I love huuuge casino SO much that I have it downloaded on my 2 cell phones and my tablet. Best thing about huuuge casino is that it plays just like real casinos. Meaning win a few,lose a few. Thank you for huuuge casino!!!
Just read the Facebook posts. Ripoff. When a game is doing good, they take it offline and change the algorithm so you loose more then win. They change the name of it. They have done this with many of their slots.. Not fun anymore and constant ads! Since I rated this, go to Huuuge Casino on Facebook and look at the terrible way they are cheating people out of money. See "visitor posts". Don't get hooked into buying chips, you will be sorry and they constantly change their algorithms..
Support is useless! They will reply but it is a templated reply not specific to your complaint. They keep wanting you to buy if you want to continue enjoy playing the game. The wins are low and even with purchases, you end up putting more money than what it pays back. Even real casinos have better payout. WOULDN"T RECOMMEND!
We have brand new Huuuge Casino update waiting for you. This update includes:
- Interface improvements
- Possibility to pass leadership to Club co-leaders
- Russian language support
- Turkish language support
- ES-America support
Please let us know your feedback and keep on playing the #1 casino on mobile
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