Support for this software has completely stopped. No one can perform a backup. It's a great product, but almost useless if you can't back up your data. No one will respond to e-mails or Facebook requests for assistance. Guess I am going to begin the process of manually copying all of my data out so I can start using a new product. Bummer... this is the only one that I found that I actually liked using.
I've been using 3 years and all of a sudden it seems they just stopped supporting the software? No backups? Can't transfer data! It's so disappointing. The app is well worth the cost when working properly.
I really dug this app, but what happened? seems to be a longstanding issue that records aren't being updated as well as difficulty transferring over. no way to manually do an auto update. so I started using email back ups AND drop box. however, like many others, when i got a new phone, nothing transfers over. there are errors. i even tried transferring my email back up to drop box so that i can import it from there, but there are still errors. what was once a great app, no longer is until it can get fixed. all that work logging in numbers no longer carries over. what's the point?
Been using it for a vouple of years and lived it, but suddenly have trouble backing up data, even onto Dropbox.... And no reply from support. Anybody still cares about supporting the app back there?
Email us they said. It's hard to communicate otherwise they said. Don't leave a negative review they said. The app is fine. But I cannot get a response to an email I sent regarding why my box's feed won't appear. Which is a major feature of the app
Like everyone else this app was once great but all of a sudden my drop box back up no working! I switch phones at least 3 times a year never had a problem but now ill have to go back to manually recording. 2 years gone....
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