HMWSSB Citizen Services

HMWSSB

About this app

HMWSSB (Hyderabad Metropolitan Water Supply and Sewerage Board) is constitued under Hyderabad Metropolitan Water Supply and Sewerage Act 1989 (Act No . 15 of 1989 ), with the following Functions & Responsibilities in the Hyderabad Metropolitan Area.

The Supply of potable water including planning, design, construction, maintenance, operation & management of water supply system, manholes,
water leakage, water treatment plants in Hyderabad Metropolitan Area.
Sewerage, Sewerage Disposal and sewerage treatment works including planning, design, construction, maintenance,
operation & management in Hyderabad Metropolitan Area.

Hyderabad Metropolitan Water Supply & Sewerage Board (HMWSSB) Consumer Services App is launched so that a citizen
can avail it's services like booking a tanker, payment of bill, and register any grievance like water leakage, manhole cover missing etc.,
It supports bilingual interface in both telugu and English.

Features:
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Consumer Services:
1. Book a Water Tanker
2. Register any Grievance
3. Tanker Status
4. Complaints Status
5. My Account and Bill History
6. Online Bill Payment
7. Payments of bill
8. Know your Officer

Non Consumer Services:
1. Register Missing Manholes Cover
2. Water Supply leakage
3. Sewerage over flow
4. Illegal Connections report
5. New Water Connection status
6. Rain Water Harvesting
7. Update Rain Water Pit Details
8. Pay Bills online

Ratings and reviews

Insert sim issue still not resolved. Probably the developer not interested to resolve the insert SIM alert despite the correct SIM being in the phone. There are multiple comments on this unresolved issue. In such advanced IT and ITES Telangana state, such simple unresolved issues in the App send wrong message to the users of this App. . Please do the needful to enable us use the App without glitches... Thanks in advance.

App crashes The interface is also not good, it doesn't provide much information, Bill history section is waste , it doesn't gives proper information ℹ️ Please upgrade the app version , it's features , and add some more options in it like correction account of details Easy interface and many more THE APP IS WASTE IT CRASHES AND INTERFACE TOO

Needs much improvements. The app needs to be updated to suit to the current payment platforms. No UPI option available, no provision for adding two connections for paiying bill in the app, The payment acknowledment does not get downloaded at all, billing history is always blank.