Hydro-Québec

3.7
2.91K reviews
500K+
Downloads
Content rating
Everyone
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About this app

YOUR ACCOUNT
• Manage your monthly installment under the Equalized Payments Plan (EPP) so that it reflects your actual consumption.
• Sign up for an alert when you use more electricity than expected,* when your bill is ready, or to get a bill payment reminder.
• View and pay your latest bill directly in the app.
• View your billing history from the last two years.

YOUR ELECTRICITY USE
• Consult your electricity use data (hourly, daily, monthly and yearly).
• See a breakdown of your consumption by usage, by billing period or yearly.
• Compare your home’s energy performance and that of households similar to yours.
• Get personalized recommendations to reduce your electricity consumption and your bill.
• Get an alert when you use more electricity than expected.*
• Adjust your monthly payment so it reflects your actual consumption.*

OUTAGE TRACKER
• View outages and planned service interruptions on an interactive map.
• Report an outage at an address associated with your account, whether or not you’re signed in to your account.
• Track the service status of any addresses linked to your account and add locations you’d like to track.
• In the event of an outage or planned service interruption, track the development of the situation in near-real time and find out when service will be restored.
• Get an alert when service is restored or when a service interruption is planned.

OTHER ONLINE SERVICES available 24/7:
• Report a move.
• Make a payment arrangement.
• Make managing your account even simpler with Pre-authorized Debits.
• Stay abreast of Hydro-Québec news.
• Be energy wise

*For EPP customers.

To take full advantage of our app’s features, make sure you have the latest version of iOS. Download Hydro-Québec’s free app today and save time!
Updated on
Sep 12, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
This app may collect these data types
Location, Personal info and 2 others
Data is encrypted in transit
You can request that data be deleted
3.7
2.91K reviews
Zheka Z
September 19, 2022
Good job on fixing the VPN issue even though it did take you over half a year to do it.
7 people found this review helpful
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Kevin Mackey
December 6, 2021
I use to find it useful, now nothing seems to work right. It has been since October 11th since I was able to view any current consumption data, let alone the current bill that is due. How do you want to pay your bill if you don't know how much it is. Please fix this app! Turned out Hydro decided our communicating meters was defective. They have changed it 1 1/2 weeks ago, still not able to see any above mentioned features. Please resolve this issue!
24 people found this review helpful
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Hydro-Québec
November 11, 2021
Merci de nous donner plus d'informations sur votre compte afin que nous puissions vérifier: hydroquebec.com/probleme-app.
Amirah Sarwar
June 3, 2022
*reviewed: its working properly now and i am happy using it The update doesn't work it keeps showing pending while the old version is outdated. So not sure how to get the app that works
1 person found this review helpful
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Hydro-Québec
June 2, 2022
Tout devrait maintenant fonctionner ! Nous avons rencontré certains délais de propagation lors d’une récemment mise à jour du côté de Google. Merci pour votre signalement.

What's new

Issue resolution and ongoing improvement.