Hydro-Québec

3.7
2.87K reviews
500K+
Downloads
Content rating
Everyone
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About this app

YOUR ACCOUNT
• Manage your monthly installment under the Equalized Payments Plan (EPP) so that it reflects your actual consumption.
• Sign up for an alert when you use more electricity than expected,* when your bill is ready, or to get a bill payment reminder.
• View and pay your latest bill directly in the app.
• View your billing history from the last two years.

YOUR ELECTRICITY USE
• Consult your electricity use data (hourly, daily, monthly and yearly).
• See a breakdown of your consumption by usage, by billing period or yearly.
• Compare your home’s energy performance and that of households similar to yours.
• Get personalized recommendations to reduce your electricity consumption and your bill.
• Get an alert when you use more electricity than expected.*
• Adjust your monthly payment so it reflects your actual consumption.*

OUTAGE TRACKER
• View outages and planned service interruptions on an interactive map.
• Report an outage at an address associated with your account, whether or not you’re signed in to your account.
• Track the service status of any addresses linked to your account and add locations you’d like to track.
• In the event of an outage or planned service interruption, track the development of the situation in near-real time and find out when service will be restored.
• Get an alert when service is restored or when a service interruption is planned.

OTHER ONLINE SERVICES available 24/7:
• Report a move.
• Make a payment arrangement.
• Make managing your account even simpler with Pre-authorized Debits.
• Stay abreast of Hydro-Québec news.
• Be energy wise

*For EPP customers.

To take full advantage of our app’s features, make sure you have the latest version of iOS. Download Hydro-Québec’s free app today and save time!
Updated on
Jun 9, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
This app may collect these data types
Location, Personal info and 2 others
Data is encrypted in transit
You can request that data be deleted
3.7
2.87K reviews
Zheka Z
June 14, 2022
After the April update neither the app or the website show you consumption profile if your device is connected to VPN. This is most frustrating. Considering how common VPN use is these days intentionally handicapung your product is just stupid.
5 people found this review helpful
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san sam
July 3, 2022
The app is working but man it is by far the slowest app i ever used. They keep adding stuff but no speed optimisation.
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Clovis Jonathan Gravel
August 7, 2022
STILL NO DARK MODE , Unclear organization and notifications, very little functions.
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What's new

The app’s latest update features:
• POWER OUTAGES: Fix for duplicate notification issue, simplify locating outages on the map and optimizing accessibility
• CONSUMPTION: Optimization of accessibility for new Energy Performance Indicator tool
• CUSTOMER SPACE: Addition of new functionality that allows for customer space deletion
• GENERAL: Update of terms of use and confidentiality policy