Update without warning leaves you helpless. Your whole system goes through an update including your phone app and you don't warn your customers? Horrible customer service. No access to my insurance policy is kind of a big deal.
Has not worked in months This app has not let me log in in several months. If I need to pay a bill or update anything I have to go to the main website. Pleas fix this
There's always issues Can never process anything. Always displays technical difficulties. Makes it way more frustrating than its worth.
Freezes. Won't let me sign in. Says wrong password. No option to recover password.
Cannot log in. I can only log in on the main website! Horrible app!
So unhelpful This app has so many flaws, the worst of which is not displaying your policy info correctly.
Latest version offers platform, operating system, and functional updates to enhance our customers' enjoyment and utilization of the 21st Century App.