Same debacle here. Username and/or password are not accepted as log on credentials ....same ones ARE good for website log on. Big bug in this application! UNINSTALLED!
Just like many other users I am not able to log on although I am able to on my PC. Called 21st and they said there are no known issues?? Um ok.Even mentioned this wide spread issue.
Updated version seems to be working fine.
It won't accept my user name or password. I'm entering the same info I use on my laptop that allows me to login. Has to be an app issue. I know how to type and the registered password I created. UNINSTALLED
This app don't work, don't let you put your zip code or policy nunber worthless app don't waste your time.
Works okay. I logged in. I See my policy and billing information
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