Brad Gooding
In the pasr 2 yrs, not once have I been able to complete a task on this app, whether it updating drivers, obtaining copy of currency or other, constantly get Oops somethingwent wrong or we cant load your policies right now. Absolutely useless when they are pushing customers from calling them to using these apps and online.
1 person found this review helpful
Sébastien Latapy
Useless, can't login, can't reset password, but still make me pay every month, useless. First and last time I do something with them.
Insurance Australia Group
April 9, 2024
Hi,
We would like to chat with you with regards to your login and password reset issue and to help. Can you contact us at http://go.nrma.com.au/social-team-chat so that we can reach out and provide further help? Thanks. ~Sylv
Lachlan Bloomfield
One time code login is useless when you don't have access to a second device to read the email. Because the app closes the screen where you enter the code as soon as you minimise the app. All I want to do is check my account to find out why the nrma has charged my bank account $10.99, since I have not interacted with them since I paid my annual fees in September
Insurance Australia Group
April 9, 2024
We're sorry to hear about the troubles you've had trying to login with the one time code and app. We'd be happy to take a look into this for you, please contact us at http://go.nrma.com.au/social-team-chat. Thank you. ~Sylv