NRMA Insurance

Insurance Australia Group

About this app

Manage your insurance on the go

The NRMA Insurance app helps put you in control, where you can easily manage your policies and start and track claims. Plus, if eligible you can join Help Hub – NRMA Insurance’s rewards program – to get access to available benefits and offers.

What you can do with our app:

- Get an insurance quote
- Make payments
- View policy documents
- Make and track insurance claims
- Join the NRMA Insurance rewards program, Help Hub* (if eligible).

Join Help Hub and you can:

- Get access to available offers and discounts
- Participate in Safety Challenges which we have from time to time
- Subscribe to Weather Alerts to get notified of large hail events in your chosen location
- Enable Safer Journeys to track your driving trips and identify key events to help you understand and improve your driving habits

*Eligibility to join Help Hub is subject to the NRMA Insurance Online Terms of Use at https://www.nrma.com.au/terms

Ratings and reviews

Very inconsistent experience. Firstly had to install the app because the website wouldn't allow me to pay for my green slip. Then the app fills credit card details for green slip payment, but not for full coverage insurance. A complete pain to renew insurance. Will consider moving to a different insurer altogether.

One time code login is useless when you don't have access to a second device to read the email. Because the app closes the screen where you enter the code as soon as you minimise the app. All I want to do is check my account to find out why the nrma has charged my bank account $10.99, since I have not interacted with them since I paid my annual fees in September

I am unable to login to my account. I have had a registered account for many years and over the last few months have had issues trying to login. I have tried to access from my phone and 2 different laptops with no success. I have spoken to a consultant who mentioned IT knew about the issue. I've also been in contact via email- response from team has been very prompt but still waiting on a solution. Prior to this issue I found the app very handy and easy to use.

What’s new

A fresh look, the same trusted support. We’ve updated your dashboard to help you get more from your insurance experience.