3.0
1.94K reviews
Content rating
Everyone
100K+
Downloads
Content rating
Everyone
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About this app

Manage your insurance on the go

The NRMA Insurance app helps put you in control, where you can easily manage your policies and start and track claims. Plus, if eligible you can join Help Hub – NRMA Insurance’s rewards program – to get access to available benefits and offers.

What you can do with our app:

- Get an insurance quote
- Make payments
- View policy documents
- Make and track insurance claims
- Join the NRMA Insurance rewards program, Help Hub* (if eligible).

Join Help Hub and you can:

- Get access to available offers and discounts
- Participate in Safety Challenges which we have from time to time
- Subscribe to Weather Alerts to get notified of large hail events in your chosen location
- Enable Safer Journeys to track your driving trips and identify key events to help you understand and improve your driving habits

*Eligibility to join Help Hub is subject to the NRMA Insurance Online Terms of Use at https://www.nrma.com.au/terms
Updated on
Apr 2, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.0
1.88K reviews
Lachlan Bloomfield
March 24, 2024
One time code login is useless when you don't have access to a second device to read the email. Because the app closes the screen where you enter the code as soon as you minimise the app. All I want to do is check my account to find out why the nrma has charged my bank account $10.99, since I have not interacted with them since I paid my annual fees in September
11 people found this review helpful
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Insurance Australia Group
April 9, 2024
We're sorry to hear about the troubles you've had trying to login with the one time code and app. We'd be happy to take a look into this for you, please contact us at http://go.nrma.com.au/social-team-chat. Thank you. ~Sylv
Jared Cook
January 25, 2025
It's a decent app, but has a major flaw: Getting an insurance quote when logged into my profile doesn't load my details, nor does it apply my discounts (multi-policy, long-term/loyal customer). It makes the quotes look more than they should be, and potentially drives customers away to other insurers.
3 people found this review helpful
Did you find this helpful?
Insurance Australia Group
February 6, 2025
We understand this can be frustrating. We are working towards making this better. We would appreciate it if you could send us the details at http://go.nrma.com.au/social-team-chat.
Tony Athnasious
June 11, 2025
Hi, the old app used to be great since the app has been updated, it's annoying. I have already place a ticket when I spoke to a staff member previously on the phone, I think maybe was early this year. when I was trying to make a payment, I was making it through PayPal, it kept playing a lot and the fund has been taken out of my accounts twice and it doesn't show on the app that payment was done. please do something.
3 people found this review helpful
Did you find this helpful?
Insurance Australia Group
June 13, 2025
Hi Tony, did you get the issue of the double payment fixed? If not, please message us at this link so we can help. http://go.nrma.com.au/social-team-chat ~Kaz

What’s new

This release includes minor bug fixes and enhancements to improve your overall app experience.
Content rating
Everyone
Learn more

App support

About the developer
INSURANCE AUSTRALIA LIMITED
mobilesupport@iag.com.au
Tower Two Darling Park L 9 201 Sussex St Sydney NSW 2000 Australia
+61 401 119 289

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