3.2
7.64K reviews
1M+
Downloads
Content rating
Everyone
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About this app

ActiveSG

Download this free mobile app and start exploring sports and activity venues located throughout Singapore. Designed for smartphone users to make searches, reservations, registrations, purchases and quick payments, all in one convenient, feature-rich app. Real-time access to all facilities and programmes made available to the public by Sport Singapore.


Key features:

All user types
Registered users. Verified members. Supplementary (family) accounts. Junior (under-16) members. All can use ActiveSG with varying privileges.

Smart search
Search for a sports facility nearby, view its location and check its amenities. Ask the app to recommend best possible venues for your interests.

End-to-end booking
Venue, date and time selection. Course registrations. Event sign-ups. Shopping cart with options for add-on items. Payments, cancellations and refunds.

One-touch booking
The app remembers all your previous bookings so you can grab your favourite slots the next time round. No need to retrace your steps.

Virtual ID
Check in and check out of a swim or gym facility, by scanning the QR code on your mobile phone screen (after buying an entry pass).
Updated on
Apr 27, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
Data can’t be deleted
3.2
7.64K reviews
James Sen
January 17, 2022
This app is barely functional. App is very buggy, needing to restart multiple times due it hanging. Support team is almost non-existent due to lack of response to tickets sent to them. Most frustrating part is that the app becomes very slow at certain timings or the day; and there will be lots of barriers during said timings as well if you try to navigate the app to book something. Overall, user experience of this app is just bad.
1 person found this review helpful
Did you find this helpful?
iAPPS Pte Ltd
January 19, 2022
Dear member, we are keen to better understand the issue you are facing and which ticket you are referring to. We take all our support enquiries seriously and will attend to every one of them. We hope to improve your experience. Please contact our helpdesk at 3129 2992 or helpme@iappsasia.com so that we may assist you further. Thank you.
Hazrul Fitri
June 22, 2022
Bad UX in general. Just confusing. I have forgotten my password, and when I tried to reset it, I was met with a no-reply email with the most redundant message - GO to the nearest sports centre to get assistance or use SINGPASS....I want to be able to change my password NOW. And even logging in with Singpass and trying to change my password, it brings me back to the same process. Please think of a better way to improve the user experience.
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iAPPS Pte Ltd
June 23, 2022
Dear member, we seek your understanding that password reset can only be done at the counter with effect from 24 Jan 2022. Kindly head down to any ActiveSG Sports Centre/Swimming Complex with your NRIC and the Guest Officer will be able to assist you. Alternatively, you may consider logging in to your account via Singpass. Thank you.
alan t
June 23, 2022
This app is simply wow. Everything that is wrong about user experience can be found in here. Long processing time, at times with error, ridiculous process of changing of user id to scan for my kids to enter the swimming pool. Even though this app is so sucky, the adoption rate is high because we have no choice but to use this. Good strategy.
Did you find this helpful?
iAPPS Pte Ltd
June 24, 2022
Dear member, we are keen to better understand the issues that you are facing with our app. Please email helpme@iappsasia.com with the following details: 1. Phone Model, 2. OS version, 3. ActiveSG App version, and 4. Time that you entered the app, and attach a screen recording to the email as well. Thank you.