i-ONE Bank Global

IBK 기업은행

About this app

IBK’s i-ONE Bank Global brings to you the convenience of using i-ONE Bank!
This app is for foreign expats in Korea to enable use of easy and quick overseas remittance and other banking services by providing 15 languages from 17 countries.

■ Banking Services
Supports 15 languages from 17 countries, including Korean.
Mobile certificate enables users easy transactions with just a single 6-digit PIN.
Supports online account opening and documentation process for electronic finance services application to enable faster application at IBK branches.

■ Specialized Services
① AI Overseas Remittance
- Enter country of remittance country and amount and the AI will suggest the fastest and cheapest remittance methods for you.

② ONE Wallet (Electronic Wallet)
- Electronic wallet for remittances and exchanges, enabling pre-purchasing of foreign currencies.

③ ANYTIME Together (Joint Remittance Service)
- Invite friends and remit money overseas together to be received additional preferential exchange rates benefits.

④ My manager (Communication Channel)
- Digital Q&A service that answers to your queries related to banking services.

※ For more secured financial transactions, service may be restricted if the operating system is manipulated in an unjustifiable manner such as rooting.
Rooted terminals should be reset to factory setting in a manufacturer's customer service center before use.

■ App permission information guide ㅤ
①Required access rights ㅤ
- Phone: This is the right to access device information, which isused to collect device information for mobile phone identificationand issuance of mobile certificates. ㅤ
②Optional access right -
Address Book : Used to retrieve contacts when sending SMS remittance or transfer. ㅤ
- Camera : Used for taking ID cards and recognizing QR codes when copying official certificates.
- Storage space: Used for storing and loading certificates and storingtemporary photos when taking ID cards.
- Location : Used to find a branch using location information.

※ i-ONE Bank Global requests the minimum access rights for the smooth use of the app.
※ You can use the service even if you do not agree with the optional access right, but some functions may be restricted.
※ How to change access rights: Phone settings> Application (app) management> i-ONE Bank Global> Permissions
※ App access rights are divided into essential rights and optional rights in response to Android OS 6.0 or higher. If you are using an OS version less than 6.0, you cannot selectively grant permission, so we recommend that you check if the operating system can be upgraded and upgrade the OS to 6.0 or higher if possible. In addition, even if the operating system is upgraded, the access rights agreed to by the existing app do not change, so in order to re-establish access rights, you must delete and reinstall the app to set access rights normally.

Ratings and reviews

What a mess. You have no idea what your actual balance is half the time, and there are so many pages that you tie yourself in knots trying to get where you're going. It's convoluted and overly complicated. It needs to some significant work to be truly functional. The first page you see should be a list of accounts and balances, not a remittance page. From there, you should select and account and then an activity, not the other way around. Worst banking app I've ever used. Would not recommend.

Update:started working for awhile but broke again with the newest Android update. Would love to do phone banking but this app is trash. Won't open or work. Reinstalled it twice and still doesn't work. The app is broken. I open the app jut it just immediately closes. Can't select anything or see any menu. App is garbage now. The old one worked but this is a broken mess.

Completely useless app. Seems to have so many bugs. None of the features the Korean app has, and even the same features have different rules. On top of that ibk is the worst bank I have ever used. No one seems to know what is going on, either in branch or at the call centre. Today I spent 2 hours trying to set up a remittance account and they ended up just blocking my access to mobile banking altogether.

What's new

v2.2.8
Safer i-ONE Bank Global, use it with confidence!
IBK Industrial Bank of Korea will continue to work hard for your safe banking use.
* After logging in, it automatically detects and blocks malicious apps that can steal your personal information to protect your valuable financial assets.