The app has a lot of good content. I don't use all the features but of the features I have found areas are lacking or not working. As the main functionality of this app remains the same each year I would have expected it by now the kinks would have been ironed out. I find this app still the best to follow aus open with and will continue use but i wish it was better
So far so good. Negative: App closes when you exit a video, which is annoying, please fix. Update: video problem sorted but videos are often sluggish other than the adverts. Player alerts do not work. Schedule and draws are clear and easy to access.
Alerts are not working at all now for favorite players. Lack of cross links and references makes it harder to look things up quickly. For instance it would be nice to look up a player and see when he/she is playing. Links in news article just bring you to the web pages within the app. (e.g. schedule links to web page schedule, instead of in app schedule)
Skin deep. Looks good, but terribly disconnected and unusable. 1. No linking between player profile and scores. 2. Draw view is unsearchable and incomplete without brackets. 3. Draw view should be linked to profiles and results. 4. IBM's keys to the game are not insightful. I wish IBM would give up or improve it massively. I would rather have more pure stats than the Keys to the Game.
The IBM slam tracker data doesn't get updated as frequently as it should.. I need to go to the main page and come back to scores page to see the updates.. and this is on WiFi connection btw.. hope this gets sorted....Otherwise.. a great app!!
I would have liked the ability to click on players names in the schedule to read their bio. My phone struggled to keep the feed updated. That may have been a service issue and not an app issue. Overall this added to my Open experience.
Updated to allow background audio to continue playing when the app is in use.
Stay connected to all the action during the Open, Aug 22 to Sept. 10, 2017.
Have the results of all the tennis Grand Slam finals right at your fingertips.