Can not log in Registered my GC, everything was fine with that but the next morning I went to use the app at Tim's and right off the hop it said invalid username and I hadn't even entered anything yet. Tried the forgot password 3x but that didn't work either . Called customer service and was told it would take 24-48 hours for them to get back to me. Bunch of BS!!!
Won't let me log in Was given a $5 digital gift card thought the app would be great. It won't let me log in with username and password I set up, tried to change my password with forgot password and it says the temp password is invalid. Tried logging in online and still get invalid password. I don't think I seen such a bad app and website.
Works great, when it actually works This app is great, when it actually works. I've had nothing but issues since installing. It either "unfortunately stops" or claims pass code/password is "invalid." Trying to get a hold of customer service over it is a whole other issue. It's a great concept, just wish it would actually work at least 70% of the time.
Practically Useless Received a time card in a b day card and decided to give this app a go...worked ONCE and now keeps saying 'invalid back end response'. Changed passwords too...same thing. So now I cannot use the $25 gift as I loaded the app with card info and destroyed the card. Thanks a lot Tim Hortons. ..you guys totally SUCK
No longer works I used to use it all the time to load my card. Barcode scan in drive thru was convenient. Error message EVERY time now that it can't connect to server so i had to go back to using my physical swipe card. Useless app now just using up phone memory. Will uninstall soon.
Terrible. Why would you pair with the BMO secure code? So now I have to enter 2 passwords to give you money? You should be making it easier to give you money not harder. Take a look at Starbucks guys. That's how you do an app. I'm done being frustrated trying to give you money for mediocre coffee. Going back to Starbucks.
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