I haven't even used this app to order a taxi yet and they started taking money from my account as soon as I downloaded it. I had it a few months ago and the app said they would email me a receipt for the taxi and never did. It's a good idea, but needs a lot of work.
Still it tells me that my zone (NR5) is fully booked going to the NNUH hospital, but for the city centre its fine. It has been few months like that now. I've tried to uninstall and 're install the app and it continues to do the same problem. PLEASE FIX IT!!!!!
Can't travel to dereham from Norwich airport, doesn't recognise destination. Uninstalled
Brilliant app and service. Really easy to book. Cab arrived 5 minutes early and ride cost was within 5% of estimate. Only thing I don't like is the app demands access to your contacts, and i cant think of a good reason it would need that?
Usually excellent. Today, however, I had to uninstall the app, and upon reinstalling it, I found my card (the same one I've been using on this app for months) "declined" to register. Had to use another firm. Calling the company resulted in a recommendation to "wait a couple of hours and try again", which I have already done. It didn't help. Very disappointing. I use ABC to get to work every morning, but I may have to change if the app refuses to work.
An Awful Experience I used to love ABC Taxi's but this app has ruined my opinion of the firm. I have used this app twice and both times the card payment didn't go through and I then had to pay extra so I could get money from an ATM. Both taxis have taken over 40 minutes to arrive. I won't be using this service again...
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