Brilliant app and service. Really easy to book. Cab arrived 5 minutes early and ride cost was within 5% of estimate. Only thing I don't like is the app demands access to your contacts, and i cant think of a good reason it would need that?
Usually excellent. Today, however, I had to uninstall the app, and upon reinstalling it, I found my card (the same one I've been using on this app for months) "declined" to register. Had to use another firm. Calling the company resulted in a recommendation to "wait a couple of hours and try again", which I have already done. It didn't help. Very disappointing. I use ABC to get to work every morning, but I may have to change if the app refuses to work.
An Awful Experience I used to love ABC Taxi's but this app has ruined my opinion of the firm. I have used this app twice and both times the card payment didn't go through and I then had to pay extra so I could get money from an ATM. Both taxis have taken over 40 minutes to arrive. I won't be using this service again...
Much, much better This app has improved greatly. Now when I book a cab they are so quick, that I'm actually in the cab when I get the message that it's arrived!
There is no reason this app should refuse to work without access to my contacts list. Don't put up with this sort of rubbish. Fail. Removed.
My first experience using this app was really pleasant. I don't think that getting a taxi could have been easier or more convenient.