Not impressed The app works ok, but I've had several occasions when the driver has been assigned and on its way in time only to be assigned another driver that's 10 minutes away: when I asked about that I was basically told I was lying because the app automatically assigns the closest driver, so there's obviously an issue somewhere. Not to mention the fact I've never had a driver turn up on time with this horrendous company.
The pricing on the app is not accurate either that you have robbing drivers! Frequently get charged £12 for an average £8 fair. The estimated arrival time is usually fairly accurate.
Works well BUT "No hidden charges" is a complete lie. UPDATED EXPERIENCE: Based on an £18.90 charge estimated by the app at the time of booking, my daughter was charged £45 for the exact booked journey. The company has not responded to telephone or written complaints. Previously BUT just reduced it to 3 stars because the service charge of £4.20 for using any debit/credit card is a bit of a sting.
God send, use all the time had an issue once with pricing in car but phoned up office and they sorted it straight away. 5 stars
Great company Always used this company and find the manager nothing but helpful always willing to help in anyway he can! Never experienced an attitude with him.
Use this app a few times a week when price is out drivers gone wrong route or I've been slow out so no issues. Great few years