Rob Woodworth
I can't speak to the usability of the app because almost none of the many ice machines that I visit are even shown on the map at all, let alone in blue (available through the app). The one that I do visit that is on the map in white, the pin is nowhere near where the actual machine is, it's showing it as across the highway and down the road past an intersection etc. It's annoying how impossible it is to have a comprehensive list of ice machines on a map that is accurate. I'm always searching for ice and have no good resource to find it.
34 people found this review helpful
Robert Wamser
Worthless app. I'd give it zero stars if I could. We have 2 locations in town and they're almost always unable to dispense ice. The app can't detect my location anymore either, so I can't use coupons I've earned or anything. Customer service # on machine are never answered or they are disconnected. How wonderful of them. Can't maintain they're machines, app, or offer customer support.
29 people found this review helpful
Scoot Ainsworth
What a scam!! First they only allow you to add money to your account in predetermined amounts. Then you buy a bag of ice that's advertised at $2.50 on the machine and they charge you $2.75 in the app! Well guess what, none of the amounts they allow you to add is divisible by $2.75. So no matter what, you will be stuck with money in your account that you can't use. What a rip off! They advertise a free bag after 10 purchases, but you've paid an extra $2.50 in the added costs, so its NOT FREE!
26 people found this review helpful