
Jean Nassar
The app works great in that you can scan as you go in the smaller shops. It's also easy to make a shopping list etc. However, there are two major problems: - Needing to connect to the store WiFi to be able to use the scanning functionality. Why not just use location? Some stores have bad reception. - Not being able to share a shopping list or favourite list with another account. If you try and share it, you get a text list instead. It would be great to allow synchronization.
2 people found this review helpful
Hi Jean, thank you for your comprehensive review. We demand store WiFi for scanning because this is a more secure way of handling the data, aside from phone reception not always being available in stores. The feedback of sharing your shopping list/synchronization will be forwarded to our developers. ^Tyron, Team AH app

Frederik Duijn
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It works well, when it works, but 1. to get to the most (daily) used function, the self scan, you have to click twice, instead of once because every time it asks if maybe you mean price check instead. Tiny extra time cost, but because it happens a dozen times during a visit, a huge irritation. 2. It keeps bugging out, saying the bonus card is "in use" which you are not allowed to reset yourself. Only an employee has the authority to reset your self scan session. Also a huge pain in the rear
1 person found this review helpful
Hi Frederik, thanks for your review. We will forward your feedback on the zelfscan function. The 'bonuscard in use' issue shouldn't happen, so we kindly ask you to contact customer support at AH.nl/klantenservice with your full bonus card number so we can investigate if anything is wrong with your account. ^Tyron, Team AH-app

Jana Endemann
Great app, use it every time I do groceries to scan everything. The shopping list feature is actively improving over the last year, and saving 'zegels' through the app is so much more convenient than getting the actual ones.
1 person found this review helpful
Albert Heijn
April 15, 2022
Hi Jana, thank you for your kind review. Enjoy using our App! ^Kas, Team AH-app