Video Banking

This application provides you the access to ICICI Bank’s executive to speak face-to-face from the convenience of your living room. This facility is available round-the-clock, all 365 days for our Privilege, Wealth and NRI Customers.

Through this application, the customers can resolve most of their day-to-day banking queries, seek product related information or information related to product offers, etc.

Pre-requisite for using this Application:

Device with Android or iOS platform with front camera

Android version 4.x.x and above or iOS version 6 and above

Internet (3G and above) / Wi-Fi Connection

Applicable for Voice Over Internet Protocol(VOIP) enabled locations/countries only

Successful debit card and PIN authentication

Basic Terms and Conditions:

All transactions executed through the video banking application / call center would be termed as valid when done in adherence and in compliance with ICICI Bank’s terms and conditions for such transactions. Authentication of customers is purely on Debit Card & PIN and does not include authenticating of customer by face on video.

By downloading the application, you are agreeing to the ICICI Bank’s Terms and Conditions governing the use of ICICI Bank’s Video Banking for Privilege, Wealth and NRI Customers.(“Terms”). On successful authentication customers will be connected to ICICI Bank 24-hour Video Call center. For our detailed terms and conditions, visit
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What's New

This app is available for Privilege and Wealth customers. In case you wish to upgrade your account to Privilege or Wealth, please call our 24 hour customer care.
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Additional Information

August 7, 2017
Current Version
Requires Android
3.0 and up
Content Rating
Interactive Elements
Users Interact, Shares Info, Shares Location
Offered By
ICICI Bank Ltd.
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