~A serious Joke~ - While trying to register, app. said user is registered. while trying to do forgot password, app. said user does not exist. - to add existing policy, app. asks for providing two criteria (choose criteria from drop down) and its respective value. App. provides a textbox to enter the answer but does not accept input.
Disgusting app, not user friendly screen, unable to reset the password when tried on browser for resetting password. Asks me for the previous password. If I know the previous password why do I have to reset it. Very annoying app. Tried to call the customer service 18002666 the line was busy whole day. Registered for call back but no call received. Hope I should change the insurance policy to another competitor. Useless buggers.
This app is of no use as I am not able to renew my insurance using this app. Problem faced during payment. None of payment option is working. I tried credit card and debit card. My 1 hour got wasted due to this bad app
Not showing already registered policies with userid. Even not able to add as existing policy. Absolutely no history shown. Even after so many negative comments the developer and ICICI Lombard is not bothering to rectify or even acknowledge the issues. Why you are fooling us? I think the app is not worthy of a star or even writing feedback also. I will urge Google Play Store to remove such nonusefull, nonresponsive app immediately. Some of elite members have given 4-5 stars. For What? I Am not able to understand. I am insure you ICICILombard that you have lost one customer.
After my one star, ICICI has not even bothered to check with me about the issue. They have a "Rate us" section in their app, where it does take any rating below 4. You will not be able to submit your score if it is below 4 star. Last review: Nowhere in the app, you can report a breakdown. Even their toll free number is useless. I have called twice and waiting for the last 1 hour but no help has arrived.
Nice Joke. Must be developed by unproffessionals. Forgot password told me that u r registered with gmail please click google icon.. there is no google icon there. Please recruiy me for this app development, will work far better. Waste of nations.
1. Bug Fixes.
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Purchase travel insurance and household insurance, guidelines for reporting damage.