PLN Mobile

4.8
1.23M reviews
10M+
Downloads
Content rating
Everyone
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About this app

Hey Electricians!

Buy electricity tokens, pay bills, make complaints, apply for new installations and add power easily through PLN Mobile! PLN Mobile is the most complete application for all things electricity in Indonesia.

Things that can be done at PLN Mobile:
1. Easy electricity payment from the App
To make it easier to buy tokens and pay bills, PLN Mobile provides direct payment features using bank Virtual Accounts, digital wallets or credit card services. In addition, PLN Mobile provides cheaper, exclusive tokens.
2. Independent Meter Record Reporting (SwaCAM)
PLN Mobile provides its own metering feature to make it easier to calculate your bill. No more need to interact and wait for officers!
3. Complaints
PLN Mobile provides a complaint feature that is equipped with the Auto Dispatch feature, making it easier to forward and monitor reports directly to the nearest available technical officer (valid in several locations). In addition, this application can provide notifications regarding blackouts around your location or home, including when the electricity is back on.
4. Electrical service submission (install new and add power)
Frequent power outages due to lack of power and need a new plug in your home or office? Apply directly to change power and install a new one more easily and just in the palm of your hand.
5. ICONNET and other features
As the most complete electricity application in Indonesia, PLN Mobile also provides other features such as internet installation (ICONNET), electricity repair (ElectricQu), and SPKLU (Charge.In).

With a variety of features presented, what are you waiting for? Come on, download PLN Mobile!

Helpdesk : pln123@pln.co.id
Contact center: (area code) 123

Published by :
PT PLN (Persero) Pusat
Updated on
Jun 19, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

4.8
1.22M reviews
Adil Mudhoffar (AdeHaze)
June 29, 2025
how silly is when my banking application, which holds so much value, can be accessed normally, without gps tracking, developer mode or etc. Still secure and well. But this app, which only I used to check my electrical bill, can't be accessed at all, so many requirements. Yeah, maybe the bank's technical ability to secure an application is better than this company owned by the country.
7 people found this review helpful
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P L N
June 30, 2025
Mr. Adil, we will try to help u. Fyi, PLN Mobile can't operate on devices detected using root mode, emulator, developer/debugging mode. Please disable all modes so that u can access ur PLN Mobile again. If u are still experiencing problems, please inform us via the PLN's social media, so that CS can help you. Hopefully it remains safe. :) -IP
Riedho Ageng Pratama
July 4, 2025
Excellent Service from the PLN Mobile App I have been using the PLN Mobile application for some time now, and I must say, the service provided through the app is outstanding. From the moment I log in, the interface is clean, user-friendly, and easy to navigate—even for those who are not very tech-savvy. Overall, I highly recommend the PLN Mobile app to every electricity user in Indonesia. It's fast, clear, and truly reliable. Excellent work, PLN!
3 people found this review helpful
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P L N
July 17, 2025
Mr. Riedho, thank you for the best review. We're glad the PLN Mobile app has been a reliable and user-friendly solution for you. We'll keep working to provide excellent service every step of the way. Keep safe & healthy. :) -IP
Nurul Rahmawati
July 5, 2025
very useful. makes it easier for us to make transactions such as paying bills,buying tokens, or submitting complaints. nicee
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P L N
April 11, 2025
Hi Kak Nurul. Makasih yaa buat review & rating bintang 5 nya Mimin senang banget. Ayo ajak keluarga/teman/kerabat untuk mendownload PLN Mobile dan nikmati kemudahannya. Stay Healthy. -NS

What’s new

- Peningkatan fitur Transaksi Penjualan REC
- Peningkatan fitur Pengajuan PLTS Atap

App support

Phone number
+62217251234
About the developer
PT PERUSAHAAN LISTRIK NEGARA(PERSERO)
plnmobile@pln.co.id
JL TRUNOJOYO BLOK M.I NO 135 KEC KEBAYORAN BARU KEL MELAWAI JAKARTA SELATAN DKI Jakarta 12160 Indonesia
+62 813-1895-0123

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