
Scott Clark
- Flag inappropriate
- Show review history
As of the past week this app is not usable. Most days it's just stays black screen or white. I have to restart phone for it to work. This app needs alot of work. Please hire an actual professional to fix it. Edit, the app still sucks. The GPS is horrible and takes 2-3 tries before it actually works. They need professionals to make this app better.
Integrated Database Systems, Inc.
August 16, 2023
Hi Scott, we are sorry to hear you have been having trouble with the app. Please reach out to us on live chat so our support and training team can help troubleshoot and solve this issue. - Team G

Yvonne Emory
The worst charting program out there. I type my notes, click save immediately after, and then come back and the note disappeared entirely. You never know which notes randomly disappear and which ones actually saved. You can't just see all of your notes on one clean page to make sure they're all there. You have to click on every tab, which is time consuming and bulky. You can't review co-workers notes or trends over multiple shifts. I'm about to quit my job because of this terrible charting app.
23 people found this review helpful
Integrated Database Systems, Inc.
March 8, 2021
Hello Yvonne, to assist you, it would be helpful to have a little bit more information about what is happening. Have you let your agency know you are having trouble with this? There is a "visit note" tab where you can document in real-time and those notes are viewed by caregivers and office staff. Click the ? symbol in the app to reach us--Team G

My name
My company uses this app to monitor my time/tasks at work and I have enjoyed it for several years. Lately, there are a lot of settings that have changed so that it often logs me out and I have to start over. I'm not certain if this is coming from settings my company uses or is at the level of the app itself but it's not as easy to use as it used to be. One example is if you are in the logout section and have to go use another app to calculate mileage, it logs you out.
10 people found this review helpful
Integrated Database Systems, Inc.
January 13, 2023
Hello, thank you for the review and valuable feedback! If problems continue, we encourage your agency administrators to reach out to us so we can work together to solve any issues. - Team G