Very nice service indeed. Far better from Jio, BSNL, Reliance, Vodafone and the call rates are also reasonable and data speeds on 3G is excellent 14 mbps download and 5.8 mbps upload on avergae. Now a complaint on 4G speeds is that 4G speeds are average in kolkata about 17 mbps download and 8.3 mbps upload. From my opinion, !dea deserves 85/100 from me.
I have been using the app for several months. Really good, but have taken too long couple of times to respond while recharging by net banking, that the bank aborted transaction. Do not know if it is the bank or the app. Otherwise perfect. Also the app has several offers which web site do not have
Greedy organization. Keeps activating VAS automatically and deducting money. Also intentionally removed complaint button from app so user must have to wait on call to raise it. And when we got connected to executive, they said system not updated yet for deduction summary, call after 24 hours... 😡
Bad experience .... Even the customer service executives of Idea are useless. Every time you call they will tell you the server is down and instead of sorting out the issue the tell you to call their *121# etc now for the issue... Never sort out issues and never accept that there could be problem from their end too.... Very poor Customer Service
As per your advice I contacted the email address provided and they never replied to it. During payment of bills, selecting card/netbanking option, it says sdk not initialized. So this app becomes useless because I cant pay my bills.
Worst service ever. Just bought 2 new postpaid connection, and got irritated by service. Telecaller Executives never helps, and communication address got changed from the proof submitted... Fellow, don't go for Idea, really hated the service.
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