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28/11/21 Keeps crashing. I get a message that there's an internal error and then I have to set it up again. Sometimes it then freezes at the point of putting in the pin. It seems happen every few days and is VERY ANNOYING. Update 1/3/22 STILL crashing on a regular basis. Have yet again had to delete and reinstall the app to get it to work. 19/7/22 crashes still happening. GET IT SORTED!
126 people found this review helpful
Dates and balance not updating. Since the start of the month, my balance has not updated, causing me to miss a payment. The app also says there a payment due on the 10th of June but it's already been past the date. I used to rely on the app to show me accurate balances of what I need to pay into the credit card but even now, as my balance hasnt been updated (still at £0.00 even though transactions have gone through) I can't even have the option to manually input an amount to pay.
86 people found this review helpful
App is useless, have been compensated financially for this, but they still haven't fixed the problem!! Apparently I've not had internet connection since April 🙄. Strange how I can write this review though, with no internet connection! x. If it isn't fixed soon, they'll be losing a long time customer, it's ridiculous that their IT guys can't fix this, considering it worked for a long time perfectly well.
70 people found this review helpful