
Rhonda Wheeler
I would have given it a 5 before. Been using this app for a long time. Never had an issue until very recent. Have not been able to get it to load. Unable to use at all. Not able to pay my bill or see my bill. I use the paperless option for billing so a big problem. Also tried paying on website with no success either. Website doesn't take my account number. Cuts off last digit. So not able to pay there either. Frustrating.
6 people found this review helpful
Green Mountain Power
April 25, 2022
Thanks for the feedback. I am willing to spend whatever time is needed to figure out your issue. Please email me at appfeedback@greenmountainpower.com . There must be some issue with your account. 10 or 11 digits should work everywhere. I am sincerely happy to help figure this out.

andrew smith
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Was working great, I use it to pay bills on 2 different properties. Now I get either a blank green screen, or "we're experiencing technical issues, try again in a few minutes." Tha has been going on for a couple weeks. I cleared cache, storage, uninstalled and reinstalled.
3 people found this review helpful
Green Mountain Power
April 25, 2022
Thanks for the positive rating. Please email us at below address if your issues persist. On the weekend you posted review we were doing large software upgrade. This might have been source of issue. If you have any specific questions or comments please reach out to our team at appfeedback@greenmountainpower.com

Joe Raymond
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Just installed and doesn't open. Wanted to try and update my payment information as i I get an error on any browser on my PC. Guess it's spend too much time on a support line.๐ I notice others have complqined on 10/6 saying they also get This green screen freeze. And then another 2 days later. Developer claimed on both cases it was the first time they'd heard of it. Please just fix the issue.
2 people found this review helpful
Green Mountain Power
January 6, 2022
From App Team at GMP: I am happy to try to resolve your issue directly with you. Please reach out to our team at appfeedback@greenmountainpower.com . I will try to help with your saved payment issue. Your saved payments may be the issue as is a problem at greenmountainpower.com also.