The app looks good, and the UI and navigation are make sense. But the one thing I really want is to see usage data, and it never loads. The website has the same problem. Thank goodness for the weekly report I get via email! It just gives me a random snapshot (kwh/day, or dollars per day, or my usage pattern for a particular day...) but that's better than nothing.
1 person found this review helpful
I signed on to this app to program my thermostat. I clicked on each menu at the bottom, but the only real functionality I found was the ability to change my password. It appeared I couldn't even pay my bill. But then I accidentally clicked on the current amount I owe, and that's where I was able to locate the other functions. That is patently ridiculous. The app either needs to alert people to that fact - or better yet - fix it so that the usable page is right in the front.
29 people found this review helpful
This app is ok it could be better, much better, it's slow as hell booting up and loading up from page to page. Also I wish it had the same functionalities as the thermostat. Example if the thermostat has any hold on it as in temporary hold or permanent hold you can't adjust the temperature from within the app, you have to go back to the thermostat press run to unlock the hold. Which means if you leave from home and you forget to do that then you just have to come home to a hot or cold house.
16 people found this review helpful