Doesn't always work Frustrated with this app. Sometimes it works, and sometimes it doesn't. It will make me repetitively take the same picture until I give up. And don't even think about depositing two checks that look similar (but aren't, such as two seperate child support checks for the same amount)...the app can't tell the difference and won't cooperate.
Changes suck The changes on the last update make make the app go from 5 stars to 3. I dont like the fact i can't click on my mortgage or credit card and pay it. Instead i have to transfer money to it.
Poor mobile deposit performance Had to retake a picture several times when the check was well within the boundaries. Resulting image was unclear. It'll manage and you do get account information at your convenience.
Updated 8/26/16 Update: The newest version changed the user interface and is nowhere near as nice to look at or use. why mess with a good thing? The previous incarnation was a better implemented UI and was easier to use. That's the only reason I went with two stars instead of one.
Very user friendly This app has gotten a lot better through the years and I'm very pleased with how fast it's been updated to keep up with the new available features (such as fingerprint login, mobile check deposits, compatibility with Android wear, etc). Periodically I receive potential fraud alert phone calls, which I really appreciate, but would like the option to confirm those transactions through the app rather than having to call the service line and fumbling through the automated menus.
The app has worked great for my family. I have not had any problems with it so far. I am sure it could have more bells and whistles, but it has proven to be an asset to my financial needs. I have never had any problem with customer service either. Always professional and friendly and has solved any problem I have had (which is very few)
Announcing Android Fingerprint support! If you have an Android Marshmallow device and it has a fingerprint sensor then say good bye to having to enter your password.
We continue to make updates to our app with a new look and feel when you are looking at accounts, recent transactions, and when you are making transfers.
SBFreedoM offers convenient, simple, secure, anytime and anywhere Mobile Banking