App suddenly would not access camera for check deposit after successful use for months. When requesting text for access code, the page freezes and there is no place to enter the numbers. From reading other reviews these seem to be common problems. After holding for 35 minutes for customer service, the rep was very polite but after consulting with tech support she reported that the app was working fine. They have no clue and probably never take these reviews into consideration .
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Check deposit feature needs work, doesn't always work. Not an issue using other bank apps. And the limit is too restricting, would be helpful if we could do all check deposits online to this bank. End up needing to go to the bank which is very inconvenient since we live far from any branches. Otherwise the app is good. 7/9/20 update So happy the limit was raised for check deposit! If the check deposit feature were fixed so it would take the deposit quickly and on the 1st try, app would be great!
19 people found this review helpful
Does what it needs to, would be nice to have biometric login based on phone's capability (my old phone worked with fingerprint scanner, but my new phone only has facial recognition which does not work with the app). Would also be nice to view transaction history beyond 6 months.