Awful Mobile Banking camera After numerous attempts at trying to make mobile deposits which have occurred over many months, I have come to the conclusion that I am moving all of my funds to another bank where I can actually enjoy mobile banking. Exchange Bank charges for every deposit I make and it takes me at least 30 minutes to get one check's photos to be accepted, and I'm using a brand new phone. So I'm saying goodbye to Exchange Bank and moving my funds back to RCU where all of my mobile experiences were positive!
Love most options, HATE the deposit This is very convenient for me, since I live in San Diego county now, but didn't want to leave exchange bank. However, as other posters have mentioned, the mobile deposit is ridiculously touchy, and pefectly decent photos are rejected repeatedly. To add insult to injury, being charged .50 for the "privilege" of having to snap a pic over and over! Either fix the function or waive the charges, Exchange! Be the hometown bank you purport to be
The Best !! Very User friendly and I just love my Exchange bank all together, its by far best bank I've ever had and I don't know what I'm gonna do if I ever move outta Sonoma cnty ... Maybe Exchange will spread to all over the state of California and other 49 states ...like arnd Houston Texas wld be good 😉 Thanks Exchange, I really do reccomend you to everyone I know . Y'all are #1 in banking and always super friendly n just awesome, keep up the good wrk , cuz you rock!
Great App! I do everything from my phone. Plus paperless banking = less paper! Now if can just get those people who write checks at the grocery store to get on board!
Awesome, love it! Only complaint is that we often have difficulty with mobile deposit. The pictures of check looks clear on my phone but bank doesn't except. Otherwise would rate 5 stars. *****Warning! Do not chance it & use mobile deposit on a Friday, we did & it was rejected. Our acct was overdrawn due to auto payments & we couldn't access any of our $ until the following Tuesday because it was Memorial Day Weekend
Depositing checks is really finnicky Taking pictures of checks half the time will result in the picture being extremely jagged and pixely. Everything else works fine but I really only use this to deposit checks.
- Register securely with international phone number
- Traditional Chinese Support*
- General enhancements
- Bug Fixes
*To Enable Chinese, simply update your device settings preference to Traditional Chinese.
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