OneUnited Bank: WiseOne AI

Oneunited Bank

About this app

★★★ AWARD-WINNING AND FDIC INSURED! ★★★

Named one of Inc. Magazine's 2024 Best in Business in Finance.

WHAT’S NEW! WiseOne, a state of the art AI-driven conversational money management platform built with Google Gemini.

Stop guessing and start succeeding with the WiseOne Financial Wellness Assistant, our conversational AI-guide that helps you manage your money, build wealth, and achieve financial freedom.

WiseOne is a convenient, all-in-one financial solution providing personalized budgets and alerts, powerful credit-building tools, and more.

*WiseOne is a money management tool. Not FDIC insured. See disclosures for details.

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★★★ WiseOne: AI-Driven Money Management Built with Google Gemini ★★★

Our premium AI-driven money management feature, WiseOne, offers next-generation conversational technology and personalized financial intelligence Built with Google Gemini.

Conversational AI Built with Google Gemini
Ask questions and get instant, personalized answers on spending, saving, and financial topics.

Personalized AI-Driven Insights & Alerts
Receive real-time, actionable insights and instant alerts to help you make better financial decisions.

AI-Driven Budgeting
Build smart budgets based on your financial habits, with proactive notifications on your progress.

Comprehensive Financial Tracking
● View all financial accounts in one place
● Monitor net worth, cash flow and credit score
● Analyze spending trends and subscriptions
● Automatically categorize transactions

Goal Setting and Planning
● Track progress toward savings goals
● Track debt payoff and other goals

Financial Education
● Access library of tutorials and articles
● Take financial literacy courses
● Make better financial decisions

Credit Monitoring
● Track your credit score

Comprehensive Money Management
● Track checking, savings, and investments
● Track credit cards, student loans, and mortgage
● All-in-one easy-to-use app

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★★★ Seamless Mobile Banking (Checking and Savings) ★★★

Manage your daily banking needs with speed, convenience, and security.

Account Management
● Check balances
● View account activity
● Review card transactions and more

Early Payday
● Get paid up to two (2) days early

Card Control
● Turn debit card on/off
● Manage recurring payments

Nationwide ATM Access
● Access the nation's largest ATM network
● 100,000+ surcharge-free ATMs

Automated Savings
● Set up automatic savings
● Achieve savings goals

Credit Building
● Monitor credit score
● Secured credit card available
● Build/Rebuild credit

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★★★ Security & Commitment ★★★

We prioritize your safety and financial empowerment.

Top-Tier Security
● Bank-level encryption
● Fraud alerts and instant notifications

FDIC Insured Bank
● FDIC-Insured bank*
● Higher level of regulatory compliance standards than our competition

Mission-Driven
Multi-year, award-winning certified Community Development Financial Institution (CDFI).

Award-Winning Recognition
Named one of Inc. Magazine's 2024 Best in Business in Finance.

Customer Support
Access financial support via live human support and in-app tools.

To learn how we protect your privacy, please visit https://www.oneunited.com/online-banking-disclosure/

Ratings and reviews

The bank and customer service are great. The app needs work though. Freezes sporadically when trying to log in and doesn't complete log in but flashes message that I've been timed out due to inactivity. Then when I do log in after that happens the app freezes on a screen that shows my customer profile information and won't allow me to go further then I have to close out of the app and go back in and start over. Leaves much to be desired. Thanks for hearing me out.

The app is by no means user-friendly, in addition to being slow and with ill-functioning app features, like Card Command, providing "access" to your digital card. Re-downloading the app doesn't help either. Customer service is friendly but often overly casual, which does not instill trust as an institution that holds my money. They also have no follow through: after calling customer service for a new card, 2 months later, it has yet to arrive. I'll be closing these accounts altogether.

I love the app. However it's frustrating that you cannot talk to anyone about questions you may have on your account. I have a pending charge that has been on there for the last 2 1/2 weeks that has been released by the merchant. But, cannot contact anyone from my BANK.. Fee's are unreal I would like to sign up for no overdraft.. it's hard times and $37 hurts!!!!

What’s new

This update includes general improvements, enhancements, and bug fixes to provide you with the best possible experience.