Took almost 2 mos to receive my card. I live in Texas so there is no bank location. In order for me to make deposit money i must purchase a money order. It takes 4 days to deposit and if it mobile deposit they don't respond fast. Most banks 2 days if before 2pm. Closed on the weekends. I could go on and on. You always have to notify them if you've made a mobile deposit. I'm trying to be supportive but. No. I know this black owned business should know how to be better. I still use my prepaid card for work deposit.
This app isn't that great. What I do is sign in to online banking using chrome and sign in using desktop view. Their online banking feature on desktop is way more helpful than the mobile version. We have to be patient with this bank as it is smaller than the larger banks we are accustomed to.
I find it very frustrating that I can't see any processing payments until after they've been completely processed. I'm uncomfortable with the fact that I can't track the usage of my bank cards to PREVENT fraudulent purchases from processing on my accounts. I also can't set up bill payments, nor can i edit existing ones on the app, either, which is frustrating. (That has to be done on a desktop.) Theres not much convenience in the app... It's good for seeing your balance & depositing. Nothing more.
No blacked owned bank in my state, I love this app. Direct deposit my paycheck bi-weekly and poof I am banking black. It feels really good to purchase products from black owned business, knowing my money is coming from a black business. #blackgroupeconomics
so i know black owned but damn havent had the accoubt a month and i got charged a 12 dollar maintenance fee and i have to wait 10 days fir a mobile deposit as soon as my finds are released closing this account black owned or not its a rip off
For some reason I don't ever see my pending transactions in my account summary. Otherwise I love my bank and mobile deposits rock!
• Enhancements for how you can transfer money.
• On larger screens, users can now view their account summary and the transaction history on the same screen!
• Want to be able to view your balances without opening the app? We now support placing a Balance Widget on their device's home screen.
• And of course the normal behind the scenes minor enhancements and bug fixes!