OneUnited Bank Mobile Banking

4.4
3.46K reviews
100K+
Downloads
Content rating
Everyone
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About this app

With Mobile Banking from OneUnited Bank you can take your banking with you. Check your balances, transfer money, pay bills, view and activate your cash back offers, locate branches and ATMs, and much more. Our Mobile Banking App is convenient, fast and free.

To learn how we protect your privacy, please visit https://www.oneunited.com/online-banking-disclosure/
Updated on
Mar 25, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Contacts, and Device or other IDs
This app may collect these data types
App info and performance and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
3.38K reviews
Amber Fuller
March 31, 2024
The app is by no means user-friendly, in addition to being slow and with ill-functioning app features, like Card Command, providing "access" to your digital card. Re-downloading the app doesn't help either. Customer service is friendly but often overly casual, which does not instill trust as an institution that holds my money. They also have no follow through: after calling customer service for a new card, 2 months later, it has yet to arrive. I'll be closing these accounts altogether.
5 people found this review helpful
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Kahlil Nurse
November 19, 2020
The app is working properly as of the latest version. The biometrics work flawlessly, the mobile deposit is easy, and app is one handed friendly. Sometimes the old app would not show transactions after going into that account backing out and going back in would fix it. I haven't seen that happen lately. I saw some people mention the customer service was bad, I've interacted with dozens of reps and they are quick to help me each time. They are courteous and professional. Love this bank so far.
98 people found this review helpful
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Jeremiah Holes
December 8, 2023
Looks nice, easy to navigate. No external transfers and barely any customer service. Depositing cheques is a nightmare. It's taken more than a month before. I just received 6 overdraft fees since yesterday but my account would be well in the clear if the cheque I deposited two weeks ago would show up. I want to support this bank but they're making it really hard to remain a customer.
13 people found this review helpful
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What's new

Improved login flow for those using biometrics
Increased visibility for closed accounts within account details screen
Various additional enhancements and bug fixes