Independent Bank Mobile

4.3
223 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Independent Bank Mobile Banking—a better way of banking.

Manage your finances wherever and whenever you want. Independent Bank Mobile Banking allows easy access to your accounts directly from your mobile device.

All you need to do is enter your Independent Bank Online Banking ID and password and log in. If you forget your online ID or password, simply call 1-888-716-9293 ext. 298 for assistance.

Use your mobile device to:
CHECK BALANCES—See current online banking account balances.
PAY BILLS—Submit payments to registered billing accounts in your Independent Bank Bill Pay system.
TRANSFER FUNDS—Transfer funds between your eligible i-bank accounts.
• DEPOSIT CHECKS—Snap a picture of your check and deposit it from practically any location.
LOCATE—Find the nearest i-Bank branch or ATM using your GPS-enabled device.

To ensure all your accounts and transactions are secure, Independent Bank has implemented the following security measures:
No account numbers are used with this app—we only use aliases that mask your account and biller info.
All transmitted information is sent and received using state-of-the-art encryption methods.
A password is required each and every time you sign in to Independent Bank Mobile Banking.
Only transfers between existing accounts can be made—you cannot add a new account using the app.
Bill payments can only be made to existing billing accounts—you cannot add a new billing account using the app.
Plus, we’ve made sure that our Mobile Banking Guarantee provides you with 100% coverage.**
Data service charges may apply through your wireless carrier.

**We are dedicated to providing you with a safe, secure and dependable Independent Bank Mobile Banking service. You can be assured that the transactions performed using Independent Bank Mobile Banking will be secure and completed correctly, provided that you adhere to the terms and conditions of the End User License Agreement. In the unlikely event that someone establishes unauthorized access to your accounts through Independent Bank Mobile Banking, you are 100% covered ($0 liability) for any funds removed from those accounts (including loss of interest, insufficient funds and overdraft charges). Simply contact us within 60 days of receiving your statement containing the unauthorized activity.

Independent Bank, Member FDIC. ©2011 Independent Bank. All rights reserved.

To learn how we protect your privacy, please visit https://www.i-bankonline.com/media/1210/privacy-notice-2018-09-14.pdf
Updated on
Dec 15, 2021

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Contacts, and Device or other IDs
This app may collect these data types
App info and performance and Device or other IDs
Data is encrypted in transit
Data can’t be deleted
4.3
223 reviews
A Google user
March 20, 2020
This app will not let me login it keeps telling me to use that would credentials I am using valid credentials I even spent an hour on the phone with the bank itself changing my password over and over thinking that I was not remembering it correctly. The app doesn't work.
14 people found this review helpful
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Doug Walker
January 31, 2022
Your mobile deposit app has always been problematic. It takes multiple tries to get it to work. The instructions are incorrect as well.
3 people found this review helpful
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Joshua Lee
May 31, 2021
Why are there 3 independent bank apps now. None of which I can log on to. The app issues, ATM fees, frequent user agreement changes, and lack of locations are the reasons I will be changing banks.
4 people found this review helpful
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What's new

- Redesigned App settings view
- Updated locations permission flow
- General maintenance and defect fixes