Check deposit picture is finicky and frustrating. BOA and Citizens apps are much better and reliable. Mandatory wait of one day to use mobile check deposit is unacceptable, especially because was already using before upgrade was downloaded. Becoming disappointed in most of service credit unions technology upgrades including new atm deposit process.
Samsung Galaxy S4 mini I loved SCU before and now even more! App is easy to use and features are helpful. Photo deposit is so helpful. When combined with shared branching and Co-op atms I couldn't be happier! Still love it! Check deposit feature rocks!
Mobile Updates Adding new payees is a super tool! Please also add the feature of deleting old payees and changing recurring payments by date and also by amount. Overall I'm so glad to be with you for so long. Its nice to see attempts to expand services to make it even easier to use. I will be a member for life!
Update : Works seamlessly for me now! Last update: Better with update. Had trouble getting pictures of the checks often with older version. Still so easy and convenient! The eye scan doesn't work and picture of endorsement is always rejected at least twice while making a deposit. It works eventually, but it's tiresome and frustrating to keep trying to get it accepted. Wish this could be improved. Previous : So happy that I can stop searching for envelopes, stamps and mailboxes! I used to carry checks for days in my purse.
This app is useless. It does not show when a payment I made was returned for insufficient funds. I had the funds needed in my checking account for the payment, but the payment was set up for my savings account. The payment tried to post two times and was returned both times with out ever showing up on the app. So instead of showing this transaction in the app or pulling the funds from my checking account, the payment was declined and I was charged an insufficient fee of $32 and mailed a notice of this afterwards. This could have easily been resolved by showing this in the app, but Service Credit Union would rather make $32 off of their customers.
Bad Update? Love SCU and used to love the app. Since I updated my phone to 6.0.1 (Marshmallow), the Log In button is completely unresponsive. Dev team?
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