The Mobile Work Order solution supports separate and route work order processes and is applicable for Enterprise Asset Management and Service Management solutions across Service-, Energy & Utilities- and Asset Intensive Industries along with manufacturers carrying out internal maintenance work in large plants and facilities. The solution can also be used in project-based industries to execute project work orders, though issues of Project Inventory is currently not supported.
The solution provides a prescribed process that is available off-line with synchronization to the back-office. As such, the transaction support is limited to the functionality written in the solution and customizations are costly to undertake. Care should therefore be taken to ensure that the customer needs offline access and that the transactional flow is sufficient for their requirements. That said, the use of surveys to enable ad-hoc data collection and the flexible driven process are major benefits. It is easy to deploy, easy to use and has a very low training overhead for end users.