Cannot make future bookings. Enter the future date and time, as the app design prompts, and the app just ignores it and makes it a booking for immediate pick up. Delete...
Put in the booking time but apparently this info didn't get sent to the driver so he turned up just after we put the booking through. If I have gps turned on on my phone it keeps changing my pick up address to where it thinks I am rather than where I actually am. Won't be using it again.
I love the new app with fixed priced fares! No hidden price surprises
The app is clunky and unreliable. The drivers are untrained. It didn't email receipts. You still have to wait while system validates your credit card.. the price displayed in history is different to price charged to credit card. Very ordinary improvement. The support email is responsive however! Would I use it again? Only if I had to!
The new app is amazing! It is so much faster and smoother, plus fixed priced fares are so much cheaper! I was skeptical, but great job!
This,app is such a great idea, but it is doing nothing to help the taxi industry combat the rise of Uber and similar. It is slow to load - takes minutes for it to open, it is clunky and unresponsive. I have used it twice, but could have used it SO many more times if it actually loaded / worked. Come on taxi industry, employ a decent app developer and support your people better than this.
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