IHG Hotels & Rewards

IHG Mobile

About this app

FIND HOTELS FOR ANY TRIP – WORK OR PLAY
Book and earn rewards at our family of hotel brands, including Holiday Inn®, Holiday Inn Express®, Holiday Inn Club Vacations®, Holiday Inn Resort®, InterContinental® Hotels & Resorts, Six Senses Hotels Resorts Spas, Regent® Hotels & Resorts, Kimpton® Hotels & Restaurants, voco™, Hotel Indigo®, EVEN® Hotels, HUALUXE® Hotels & Resorts, Crowne Plaza® Hotels & Resorts, avid™, Staybridge Suites®, Atwell Suites™ and Candlewood Suites®.

REWARDS, REIMAGINED
Keep track of your points and benefits and discover more ways to earn and redeem. Don’t forget to add your IHG One Rewards card to your wallet for easy access. Not a member? Sign up for IHG One Rewards for free and experience the new perks and exclusive offers.

BOOK IN SECONDS WITH THE BEST RATES GUARANTEED
Get access to our best rates, exclusive to members only. Quickly re-book your favorite hotel or book a new one in the app. Pay now or later using cash, points or a combination of both. Tap. Book. Travel.

TRAVEL WITH FLEXIBILITY & EASE
Enjoy flexible booking options with free cancellation on most rates. Change of plans? Change or cancel directly in the app. Get trip reminders, check in (and out) faster via the app at select hotels, and as a benefit of being a member, get free WIFI with every stay. Access all of your trip details - directions, amenities, things to do, dining options and more - all within the app.

STAY WITH CONFIDENCE
Rest easy with world-class cleaning processes and get notified on the latest travel news. Whenever and wherever you travel, we’re here for you. Need help? Chat with us in the app or speak directly with one of our customer care representatives.

Ratings and reviews

The app is easy to use for booking a stay, but navigation is a bit difficult sometimes. The app is slow even with a fast wifi connection. My biggest problem is that the checkout button has been removed. There is no way to checkout from the app. The only way you can checkout is to wait for a notification on your phone and touch the notification. This brings you to a menu on the app that cannot be accessed through the UI.

Latest version pushes marting notifications on a regular basis but does not provide a switch to turn it off. Of course I can suppress for the app. I guess I thought I might get a useful notification, but that may not be a feature. Honestly not sure what purpose this app serves: No check-in, digital key, and other useful features. Make reservations? So what. Faster on the browser when booking flights and cars. Lame

The app is not responsive. When I go to use the keyboard on the phone, the app does not repagenate so that I can see what I am inputting. Because the keyboard slides up from the bottom, it will slide over the field on typing in and I can't see what I'm typing. This is particularly frustrating when trying to reset a password. It also happens when you try to use the chat bot. Do a little user experience research on your app and you will find all of the frustrations built into your app.

What's new

In this release, we’ve fixed some bugs and made enhancements to get you even closer to your dream getaway with IHG.