IHG Hotels & Rewards

49.6K reviews
Content rating
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Book and earn rewards at our family of hotel brands, including Holiday Inn®, Holiday Inn Express®, Holiday Inn Club Vacations®, Holiday Inn Resort®, InterContinental® Hotels & Resorts, Six Senses Hotels Resorts Spas, Regent® Hotels & Resorts, Kimpton® Hotels & Restaurants, voco™, Hotel Indigo®, EVEN® Hotels, HUALUXE® Hotels & Resorts, Crowne Plaza® Hotels & Resorts, avid™, Staybridge Suites®, Atwell Suites™ and Candlewood Suites®.

Keep track of your points and benefits and discover more ways to earn and redeem. Don’t forget to add your IHG One Rewards card to your wallet for easy access. Not a member? Sign up for IHG One Rewards for free and experience the new perks and exclusive offers.

Get access to our best rates, exclusive to members only. Quickly re-book your favorite hotel or book a new one in the app. Pay now or later using cash, points or a combination of both. Tap. Book. Travel.

Enjoy flexible booking options with free cancellation on most rates. Change of plans? Change or cancel directly in the app. Get trip reminders, check in (and out) faster via the app at select hotels, and as a benefit of being a member, get free WIFI with every stay. Access all of your trip details - directions, amenities, things to do, dining options and more - all within the app.

Rest easy with world-class cleaning processes and get notified on the latest travel news. Whenever and wherever you travel, we’re here for you. Need help? Chat with us in the app or speak directly with one of our customer care representatives.
Updated on
Jan 19, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info, and Messages
Data is encrypted in transit
Data can’t be deleted
49.6K reviews
Elizabeth Carpenter
December 14, 2022
The app is not responsive. When I go to use the keyboard on the phone, the app does not repagenate so that I can see what I am inputting. Because the keyboard slides up from the bottom, it will slide over the field on typing in and I can't see what I'm typing. This is particularly frustrating when trying to reset a password. It also happens when you try to use the chat bot. Do a little user experience research on your app and you will find all of the frustrations built into your app.
30 people found this review helpful
Did you find this helpful?
Judy Germany
December 31, 2022
Using to book hotel is great. Trying to get a problem solved not so much. There customer service is really bad, and that is after being totally frustrated trying to get to a human. Spent hours on phone only to lose contact and have to explain to another person or to be transferred and be cut off. I still have not been able to resolve my issues.
26 people found this review helpful
Did you find this helpful?
December 9, 2022
For months since you updated the app I've been unable to use it at all. Telling me I have entered in the wrong credentials, I use exactly the same information to log in on the website so that's bogus. Spoken to customer service, said it would be fixed for me, never has after numerous attempts. Tried resetting the password and the link sent takes you back to the app which you can't use to change password. Changed password on the website, still won't work in the app. You've made a garbage app!!
47 people found this review helpful
Did you find this helpful?

What's new

As part of this update, we've included bug fixes and improvements suggested by guests like you. Thank you for choosing IHG® Hotels when you travel. Please share your comments!