I wrote my first review in 2011. I'm updating. I spend 250 nights a year on the road. With very rare exception I only use this app to book my hotels. (Exceptions are some overseas location.) It is so simple and fast. I have a travel agent that can do everything for me. But my hotels I do right on my phone. Click, click, click and done.
This app is a must have for anyone that frequents IHG hotels! The reservation system is great and it is easy to access your future stay data. You can even cancel a reservation through the app, if necessary, although the process isn't exactly straight forward. It is also great for viewing your progress in the IHG loyalty program. It does sometimes crash on me when I rotate the phone to view my loyalty card but other than that I have had no issues with the app.
Overall very effective. I rely on it because of how much I travel. My only gripe is how often it crashes, or freezes. Nothing that a restart doesn't fix, just annoying. Only improvement I can think of would be a "search along route" option.
There's a few glitches, might be with my lg v20. Some preference things don't load. It works fine to book hotels and confirm ihg points for when my company books my stays.
Use it every week for work. Does what it is supposed to do. Only gripe is that it crashes once and while and from time to time it will log you out. Not a big deal.
I only use IHG when traveling, and I haven't been treated wrong yet. Alot of other hotel brands treat you as a guest until they get you that keycard...then the service stops until it's time to pay up.
Add IHG® Rewards Club Number to Reservations
You can now associate reservations with your IHG® Rewards Club Account after you book — right here in the App.
See Your Points Estimate Sooner
What’s more, you’ll now be able to see the approximate of points you’ll earn with a future stay.
Best travel app for hotel & home reservation deals for your vacation trips!