Horrible app Booked a room using points in the app. After I arrived at the hotel I was informed that it was booked as a best rate. I am certain it was points because it said I was using 15,000 points to reserve and it never gave me a rate other than points. Hotel nor IHG would help solve the issue. Have booked online before and never had this problem. You can also find cheaper rates online at IHG site.
Worst app! Find cheaper deals on my own! The UI isn't friendly, customer service is terrible and a pain to stop getting emails. When I canceled, they sent me an email telling me they needed my email & phone to cancel. Really? Uninstalling. Waste of time and space on phone. >:(
My favorite hotels I have spent many nights in Holiday Inn hotels over the years in foreign countries as well as the USA and have always had a good experience. I know what to expect when I stay in one of their properties.
Not good for booking Easy to find locations and amenity descriptions. Doesn't allow you to choose bed format, king vs 2 queens. This app isn't useful for booking a room.
Frustrating This app will log me into my account about 10% of the time, frustrating, and almost useless.
Doesn't work # NOW works jan 2016. BEFORE Just get splash screen of beach with IHG logo and no further, no responses. Repeated tries. One plus one running Android 5.1.1 on WiFi.
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