Work on the rewards catalog It would be nice to be able to just see every single thing instead of blindly picking categories. As a former IHG employee, it's the number one thing guests would complain about when I'd mention the app. Very frustrating.
Can not book any Resort I can not book any Holiday inn Resort it will not show them on the app please fix this. If you need more information please comment back.
Trying to find a "Holiday Inn" corporate hours contact to discuss "standards" & procedures is difficult. Amost as incoherent as communicating with mgmt at a hotel. Is English comprehension considered a quality or an impediment of the business plan?
New update is bad I don't know who thought this change was a good idea but change it back. I can't even figure out if I'm logged in.
Online Check-in Needed Marriott and Hilton apps have mobile check-in capability. Would be nice to see the same for IHG.
Clumsy Not very user friendly. Also the pop up notifications I receive don't lead to the message when I click into them, they just open the app. The message disappears...
We update the app regularly so we can make it better for you. Get the latest version for all of the available features and improvements. Thanks for using IHG!
Choice Hotels Android App – access to 6,300+ hotel properties anytime, anywhere!
Amazing hotel deals for tonight + no credit card needed on selected properties!