Have gone back and forth, but they keep helping me and these things are quite the nifty trick when working. Love being able to touch a color, and the house turns that color. Is very cool, sometimes challenging and need to work with support. Am still with them, still love having colors instead of boring old white....
Don't be fooled by ilumi's support. They are all over this site providing "help" via email for PR purposes (ooooh look! They're responsive), but nothing they provide works. Turn over in support must be dismal (why would anyone want to provide so much useless help?) The software is among the worst out there especially v2. I have 20 of these bulbs and my frustration has hit its limit. Months of sheer utter frustration. I'm using a Samsung Galaxy S7
App worked a few times. Now is unusable. Tried uninstalling and reinstalling, but still useless. I'd give 4 stars if the app was functional.
App takes forever Want to change the color? Hold up 3 minutes while the app connects. Want to dim the light? Hold up 3 minutes while the app connects? Want to do anything at all with the expensive lightbulb you purchased and waited half a year to receive? Wait 3 minutes of your life you'll never get back.
I HAVE OFFICIALLY GIVEN UP ON ILUMI. I've had this bulb for maybe 3 years. And when you pay 80 bucks for a bulb that can do amazing things, like sync to music, change colors and all that, you assume (for 80 freakin' bucks) that it's actually going to do all those things. Well, it really can't do the music thing. AT ALL. I have tried before and there's nothing synchronized about it. Your team should be flagged for using the word "synchronized" for describing random, spastic lighting sequences. And the app itself is honestly a travesty. It is so counter-intuitive and difficult to understand. Create a scene.... You mean setup my light? Why on earth would someone think it's a good idea to describe the bulb's main function as "creating a scene"? And the drop down menu to do ANYTHING. Like, who on earth designed this thing? Why can't you find my bulb anymore? So many questions. And honestly, GOOD LUCK if there's a firmware update. The amount of times the color randomly changes during these updates is ridiculous. You WILL GO BLIND if you don't leave the room your bulb is in... or maybe have a seizure.
Ilumi app unable to find device after 5th use. Reinstalling didn't work, removing and unpairing device didn't work. Light bulb now unusable. Absolutely atrocious app. Returning for refund.
If you already have an account setup with ilumi, you will need to log-out and log back into the app after downloading this version to access your ilumi network.
The ilumi gen1 app is no longer being maintained or supported. We highly recommend that you download the ilumi app and migrate over your account to avoid any issues with use. Thank you.
The C by GE APP. The simple, connected LED light bulbs for everything you do.